Job Description:
MTS is a leading global supplier of test and simulation systems. Whether automotive manufacturers, universities, or research institutes, they rely on our complex test and simulation systems to determine product reliability and ensure compliance with quality standards.
MTS is part of the ITW group, a Fortune 200 global multi-industrial manufacturing leader with 49,000 employees across 56 countries. The company's seven industry-leading segments leverage the ITW Business Model to drive growth with high margins and returns in markets requiring innovative, customer-focused solutions.
Become part of a friendly, internationally connected team where partnership and mutual support are prioritized.
We value a diverse and inclusive work environment, welcoming everyone to contribute their talents and ideas. We especially encourage applications from women.
What we offer:
- Full-time, permanent employment contract
- Paid overtime with family-friendly options for reduction
- Company car with private use
- 25 days holiday plus bank holidays
- Above-average social benefits
- Matrix structure with pooled expertise and direct communication channels
- Exciting learning and development opportunities, including abroad
- Strong talent management and career progression opportunities
- Cross-country activities and events for knowledge exchange
- Active domestic and international Women, Young Professionals, and Pride Networks
Your main challenges include:
- Conducting customer visits as scheduled by Service Administration
- Diagnosing and repairing all types of MTS equipment on-site and in the plant
- Installing and maintaining MTS systems
- Training customers on-site
- Rebuilding MTS equipment
- Performing force and displacement calibrations of MTS equipment to UKAS standards
- Preparing visit reports, installation and service reports, travel expense reports, and timesheets
- Managing materials documentation necessary for customer orders
- Supporting Sales and Operations departments
- Ensuring compliance with quality, health, safety, legal, CE, and internal standards
- Maintaining costs within budget
- Tracking product modifications and technical changes to MTS equipment
Qualifications and qualities required:
- Degree or equivalent in electrical or mechanical engineering
- Experience in customer support and field service
- Knowledge of hydraulic systems
- Understanding of electro-mechanical systems
- Excellent written and spoken English skills
- Valid driving license
- Willingness to travel
- Flexibility and adaptability
- Ability to work independently
- Strong teamwork and interdisciplinary collaboration skills
- Friendliness and approachability