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14 days ago Requisition ID: 1280
Description
Job Title: Field Service Engineer
Job Location and Hours:
Location: Field based with close links to In-Situ facilities in St Austell Cornwall or Redditch Worcestershire
Full-time/permanent and On-Site, Monday to Thursday 8.30 to 17:00 and Friday 08:30 to 12:30
Reports to: Title
General Accountability
Partech is an In-Situ owned company and is a leading supplier of water quality measurement equipment. We have an excellent opportunity for a Field Service Engineer in our Service and Aftersales department. We are looking to find an enthusiastic person to join our highly successful company, to work on our high-tech products.
The Field Service Engineer is responsible for providing excellent service to our customers on their own sites and supporting our Factory Service Operations.
Duties and Responsibilities
- Routine planned servicing and preventative maintenance of colorimetric analysers and water quality probes.
- Installation, commissioning and repair of products on site.
- Customer product and application training.
- Promotion of In-Situ service offerings to customers.
- Management of service inventory, tools and site consumables and general administration.
- Assess, test and diagnose sensitive instrumentation (level sensors, pH, conductivity, turbidity etc) as well as telemetry devices.
- Telephone and Email Support.
- Other duties as required to support other divisions of the business.
Education
ICA trade qualification or equivalent, OR hands-on experience of instrumentation and control products in a field environment AND related qualifications.
Certifications
Full UK Driving License (No Convictions).
Key Attributes
- Experience of delivering world-class customer service.
- Knowledge of chemical analysis and handling.
- Experience of colorimetric analysers in wastewater treatment, drinking water, environmental monitoring or laboratory environment.
- Commercial mindset, lead generation and ability to network.
- Excellent written and verbal communications skills - writing reports.
- Customer service driven with a sense of urgency.
- Self-motivated with capacity to independently further knowledge of In-Situ related technologies.
Physical Requirements
Ability to lift 25 KG.
Happy to be away from home.
Note
N/A
Partech is an equal opportunity employer.