Field Service Engineer - Biomedical Devices
Make a direct impact on patient care by ensuring the reliability and performance of advanced biomedical devices. As a Field Service Engineer, you'll be the trusted technical expert supporting hospitals and clinics throughout your territory-handling installation, preventive maintenance, repairs, and emergency service with precision and professionalism.
This is more than a technical role-it's an opportunity to work independently, build strong relationships with healthcare providers, and grow your expertise in cutting-edge medical technology. You'll also play a key role in expanding service coverage by supporting contract renewals and identifying new service opportunities.
Key Responsibilities:
- Deliver expert service for biomedical devices, including installation, inspection, troubleshooting, and preventive maintenance.
- Perform system upgrades and ensure devices are operating at peak performance.
- Serve as a reliable technical resource for clinical teams, sales staff, and internal support groups-both in person and over the phone.
- Maintain accurate service documentation and ensure compliance with all quality procedures.
- Support service contract growth through renewals, quotes, and timely proposal follow-up.
- Manage inventory, tools, and company equipment to ensure rapid response and operational readiness.
- Continuously expand your knowledge through training and collaboration with senior engineers.
What You Bring:
- Associate degree (or equivalent) in electronics, instrumentation, digital systems or biomedical engineering.
- Prior experience in field service or hospital biomedical engineering preferred.
- Strong technical troubleshooting, repair, and calibration skills.
- Self-starter with excellent organizational abilities and minimal need for supervision.
- Excellent communication and customer service skills.
- Valid driver's license and ability to lift up to 75 lbs.
- Willingness to travel (approx. 70%) and be on call 24/7, including holidays.
Why This Role Stands Out:
- You'll operate independently, managing your own schedule and territory.
- Your work directly supports critical healthcare environments and patient outcomes.
- You'll gain exposure to advanced biomedical technologies and continuous learning.
- The role combines hands-on technical service with strategic customer interaction and growth.