Job Summary
Agile Retail is seeking a Product Specialist to join our team on behalf of our client, a leading innovator in the vape industry committed to delivering high quality products and exceptional customer experiences. We are looking for a dynamic and knowledgeable professional to help drive brand awareness, product education, and sales growth. If you have a passion for the industry and a talent for engaging with customers, we invite you to be part of this exciting opportunity.
Position Overview:
The Product Specialist will serve as a key resource in promoting and educating retailers and customers about our vape products. This role requires a deep understanding of the vaping industry, strong communication skills, and the ability to build relationships with retail partners and consumers.
Key Responsibilities:
- Sales & Product Mastery: Build deep expertise in the company's nicotine product portfolio to effectively position features, benefits, and competitive differentiators during customer interactions and sales opportunities.
- Customer Engagement: Serve as a trusted advisor and sales partner to customers by delivering tailored product recommendations, resolving inquiries promptly, and driving overall customer satisfaction and retention.
- Compliance-Driven Selling: Stay current on all nicotine product regulations to ensure that sales strategies, messaging, and promotional activities align with local, state, and federal compliance standards.
- Training & Enablement: Participate in all required product and sales training sessions to stay sharp and up to date on best practices, new product launches, and sales techniques.
- Sales Reporting & Feedback: Submit timely sales activity reports and customer feedback to help refine sales strategies and enhance team performance.
Qualifications:
- Communication Skills: Strong verbal and interpersonal communication skills, with the ability to engage effectively with diverse audiences.
- Sales Experience: Proven field sales experience, ideally in fast-paced, customer-facing environments.
- Customer Service Commitment: A strong passion for delivering exceptional customer service and upholding responsible product stewardship practices.
- Work Environment Requirements: Must meet the legal requirements to enter venues where alcoholic beverages are served.
- Training Availability: Must be available to attend a multi-day, in-person training session.
- Relevant Industry Experience: Prior experience as a product specialist or long-term brand ambassador in a regulated industry such as spirits, cannabis, or nicotine is strongly preferred.
Join us as a Product Specialist where your expertise will contribute significantly to our success while providing you with opportunities for professional growth.
Job Type: Full-time
Pay: $30.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
- Mileage Reimbursement
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: On the road/ On-site