Field Manager Window World

Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Window World of Kentuckiana is hiring a Field Manager. The Field Manager will assist in coordinating the administrative, customer relations operations, and installation projects of the Window World location from start to finish. They will be the lead troubleshooter for installtion projects and servicing. They will work closely with company owners and manage customer expectations and work closely with the sales staff, warehouse staff, crews and subcontractors. They will report directly to the Executive Vice President. Commissioned sales opportunities will arise on occasion though primary role is not sales specific.

Responsibilities and Duties:

Problem solve installation issues to maintain customer satisfaction

Measure windows and doors accurately

Learn and work with company management software

Communicating project updates to crews, clients, and colleagues

Manage positive relationships with our long-standing customers

Reviewing inspection reports and photos

Manage project site staging and logistics

Schedule / Conduct inspections and manage warranty repairs

Monitor and maintain project margins

Work directly with Executive team to help grow company

Help maintain warehouse organization and job preperation

Qualifications and Skills

Industry Experience- The candidate MUST have hands on experience in the exterior remodeling industry construction company.

He/She must be knowledgeable in windows, doors, siding and trim. Knowledge of roofing, gutters a plus.

Must be able to accurately measure and order windows using a portal site.

Computer Literacy- Must be knowledgeable of scheduling software, Microsoft office suite programs, google suites, etc. We will train you on our WW360 CRM system.

Excellent Communication Skills- You need to be articulate and thorough in keeping our clients informed about their project. Likewise, you will need to communicate client questions, concerns, etc. with our crews and sales rep.

Benefits

Process/systems training

Paid time off

Paid Holidays

Employee discount

Small Supportive Team

Family culture