Position Summary MAG Aerospace is seeking an experienced Field Liaison/ User Integrator to support Product Manager Tactical Spectrum Warfare (PdM TSW) as a liaison between Prophet, Quick Reaction Capabilities (QRC), Terrestrial Layer System (TLS) equipped units and the PdM. This Field Liaison will support PdM TSW at APG, MD, but will be required to travel extensively to Army and contractor locations throughout CONUS and OCONUS, providing technical support to and collecting user feedback from units that are fielded TSW products. This is a fantastic opportunity to join a fast-growing team with multiple opportunities for upward advancement supporting EW&C. The EW&C program delivers critical capabilities to counter current and future threats, enabling the next generation of warfighting capabilities from sensor to Soldier worldwide. By applying game changing cyber technologies through agile development methodology, we enable battlefield dominance for our Warfighters. Essential Duties and Responsibilities Duties include, but not limited to : Develop Soldier engagement methodology to execute feedback data collection on systems, analysis process, and implementation of feedback collected to capture performance feedback, teaming tactics, human considerations, technical recommendations, and field test results on a variety of complex systems. Support planning, execution, analysis, and results generation for Soldier Touch Point (STP) events conducted within the product offices, to include: documenting STP methodology based on needs of O-5 office, on-site data collection of Soldier feedback, management of STP event, and post-event processing of qualitative and quantitative data. Leverage HSI techniques for science-based Soldier feedback data collection, including requirements analysis, focus group moderation, task design/redesign, use case development, functional flow, and workload modeling. Provide software, hardware, and network technical guidance to Soldiers for PdM Terrestrial Spectrum Warfare (TSW) fielded products. Work within the existing U.S. Army support system with the Logistical Area Representative (LAR) and 35T/35N Soldiers. Facilitate open/direct communication between the PdM TSW and TSW equipped units. Produces Weekly Activity Reports which highlights unit activities and issues. Assist the Unit/LAR with identifying and verifying faults, and ensuring the correct paperwork is submitted to appropriate support chain. Enhance unit and user expertise through on the ground support of test events, training events, and technical exchanges at various CONUS/OCONUS locations. Build unit cohesion, and camaraderie among PdM TSW equipped units while enabling and supporting additional Army ad-hoc training and support opportunities. Work with EW&C/TSW PSM and Fielding personnel for site surveys, inventory updates, and Hardware/Software updates. Requirements Minimum Requirements Knowledge and Skills Experience supporting the planning and execution of Soldier Touch Point (STP) events. Proven ability to work with Military Intelligence Maintainer/Integrator (35T/35N) and LARs Experience providing user communities/soldiers on the ground support of test events, training events, and technical exchanges at various CONUS/OCONUS locations. Experience providing software, hardware, and network technical guidance to Soldiers for fielded products. Experience in conducting site surveys, inventories and hardware/software updates. Must be able to work in a team environment and execute quality tasks on-time. Physical requirements include ability to stand, walk and lift up to 35 pounds. Strong MS Office Skills, including presentation and documentation development. Clearance Active secret with the ability to obtain TS/SCI. Experience 10+ years of experience collecting data on/coordinating support for EW/SIGINT/Cyber or related C5ISRs systems. Education AA or 2-year technical school required. Desired Requirements Bachelor's degree preferred. Military experience preferred. Other Qualifications Ability to work in office/field/lab environments Ability to travel Up to 75% required to Army and contractor locations within CONUS and OCONUS Special Note The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. Benefits and Compensation At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competenciesthis position is $0 to $153000 (annual, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for ized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees.
Date Posted: 10 April 2025
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