Field Forklift Service Technician
Location: West Chicago, IL
Hourly Rate Range: $22.00 - $38.00
About Apex Companies:
Apex Companies provide a full-service, cross-solution approach for material handling industry customers, offering expertise in warehouse and industrial facility design, integration of material handling solutions, and optimization of efficiency. We source and service forklifts, industrial vehicles, and equipment while providing safety audits, repair services, and personnel training. As a leader in innovative automation solutions, we aim to help clients reduce costs, minimize labor dependencies, and maximize throughput capabilities, ultimately enhancing warehousing and distribution performance.
Position Summary: The Field Forklift Service Technician is responsible for performing mechanical inspections, repairs, and preventative maintenance on customer and rental material handling equipment. This hands-on role involves diagnosing equipment issues, providing efficient repairs, and ensuring excellent customer satisfaction. The ideal candidate is mechanically inclined, safety-focused, and has strong communication skills.
Key Responsibilities:
- Perform mechanical inspections on customer and rental equipment to ensure optimal functionality.
- Complete equipment repairs in a timely, efficient, and professional manner.
- Troubleshoot equipment problems and obtain customer approval before performing repairs.
- Open and close required work orders for customer repairs in a timely fashion.
- Maintain accurate daily time sheets and document all completed work.
- Perform preventative maintenance (PM) on material handling equipment.
- Order parts for PM, service jobs, warranty repairs, and other maintenance tasks.
- Ensure cleanliness and maintenance of the company vehicle, reporting any necessary repairs.
- Maintain a clean and safe work area by adhering to required housekeeping practices.
- Communicate effectively with Sales and Management regarding customer issues.
- Observe and promote safe work practices and procedures at all times.
- Perform miscellaneous tasks and duties as requested by management.
Physical Demands:
- Stand and/or walk for extended periods, up to a full 8-hour shift.
- Regularly get in and out of a vehicle and perform kneeling, squatting, bending, and climbing.
- Lift, carry, and handle heavy items, including tools and parts, weighing up to 50 lbs. regularly and occasionally up to 100 lbs.
- Work in environments with exposure to industrial noise, fumes, and smoke.
- Maneuver into tight or awkward locations for equipment inspection or repair.
- Use hands and fingers to manipulate tools, equipment, and diagnostic devices effectively.
Knowledge, Skills, and Abilities:
- High School Diploma or equivalent.
- Mechanically inclined with at least 2 years of industry experience.
- Valid driver's license with a clean driving record required.
- Knowledge of various brands of material handling equipment and principles of inventory management.
- Proficiency in basic computer skills, including Microsoft Office (Word, Excel, Outlook).
- Ability to follow written and verbal instructions, prioritize tasks, and meet customer needs promptly.
- Strong communication skills with the ability to resolve issues calmly and professionally.
- Ability to adhere to company safety requirements, including wearing appropriate protective gear.
We offer a comprehensive benefits and compensation package designed to support your health, well-being, and work-life balance. This includes health, dental, and vision insurance; short-term disability (STD) and voluntary long-term disability (LTD) coverage; and life and Accidental Death & Dismemberment (AD&D) insurance options. We also provide a 401(k)-retirement plan with a company match, generous paid time off benefits including paid holidays, and eligibility for performance-based bonuses. Additionally, whoever fills this role will receive a company-provided laptop to ensure they have the tools needed for success in their role. We are committed to fostering a supportive and rewarding workplace for our team members.
Why Join Us?
At Apex Companies, we recognize that our people are our most valuable asset. We foster a supportive and rewarding workplace where employees can thrive. If you have a "roll-up-your-sleeves" mindset and are ready to deliver exceptional results, Apex is the place for you.
Application Process:
If you meet the qualifications and are excited about this opportunity, please submit your resume to . We look forward to hearing from you.
Apex promotes a healthy lifestyle by providing a non-smoking environment and is an equal-opportunity employer.