Field Engineer

Newcastle Upon Tyne, Tyne And Wear

Harvey Nash Plc
Harvey Nash Plc
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Are you a Field Engineer looking for your next challenge?
Are you passionate about IT support and ready to make a difference in a dynamic healthcare environment? We're looking for a skilled Field Engineer to join a forward thinking team supporting a large, multi-site organisation.

Key Responsibilities:

  • Install, maintain, and troubleshoot desktop hardware and software.
  • Provide responsive, customer focused IT support both remotely and on site.
  • Participate in IT projects and contribute to service improvement initiatives.
  • Maintain accurate records of assets, installations, and software licensing.
  • Mentor junior staff and support a culture of continuous learning.

What We're Looking For:

  • Strong knowledge of Windows OS, M365, Azure AD, Intune and desktop hardware.
  • Excellent communication, time management and problem solving skills.
  • Ability to work independently and as part of a collaborative team.
  • A valid driving licence and access to a vehicle.

Desirable:

  • Experience with ITIL practices, network fundamentals, and secure wireless networks.
  • Familiarity with coaching, mentoring, and quality improvement tools.

Benefits:

  • 27 days holiday per annum, plus bank holidays.
  • Great pension scheme.
  • Access to a market leading car leasing scheme.
  • On-call rota bonus
  • Plus many more

This is an exciting opportunity to join a team that values innovation, inclusivity, and high quality service delivery. This role would require regular travel to multi-sites across the organisation.

If you're ready to take the next step in your IT career, we'd love to hear from you.

Date Posted: 16 May 2025
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