Field Engineer

Jacksonville, Florida - 2025-03-31

Are you considering a career change with the opportunity to work for a company that cares for you? This is it - join our team today as a Field Engineer. At TSP, we have a proven track record of excellence, largely due to our unique perspective.

Both in life and in business, you get back what you give. So, we pledge to care for and invest in our people and the communities where we live, work, and play. TSP's recognition, philanthropic and training programs, and comprehensive benefits plan are just a few ways we accomplish this.

JOB SUMMARY:

We are seeking a Field Engineer to support a nationwide hardware upgrade project in healthcare environments. This role will focus on hardware replacements for automated medication dispensing cabinets, ensuring seamless implementation and compliance with project requirements. National travel will be required for this role, Monday-Friday.

AS A FIELD ENGINEER, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES:

• Perform hardware replacements, including hard drive swaps (training provided)
• Manage site cleanup, including submitting and closing out RMAs, and handling the return or disposal of unused implementation materials
• Communicate effectively with specialists, consultants, project support managers, and other stakeholders to provide updates, resolve issues, and ensure project milestones are met
• After training, responsibilities may expand to:
• Installing, configuring, and supporting pharmaceutical hardware/software remotely or onsite
• Troubleshooting hardware/software and escalating issues as necessary

TO BE SUCCESSFUL, YOU'LL NEED EXPERIENCE SUCH AS:

• Strong technical support/service background required
• Experience with hardware break/fix (support, repair, replacement, disposal) is required
• Must be available for nationwide travel Monday-Friday
• Experience working in healthcare environments is strongly preferred

HEALTH AND SAFETY REQUIREMENTS:

This position requires employees to be up to date on the following vaccinations and tests prior to starting work:

• Tetanus (Tdap), Diphtheria and Pertussis (whooping cough)
• Influenza (Flu)
• Measles, Mumps, and Rubella (MMR)
• Varicella (chicken pox)
• Hepatitis B
• TB Test
• Covid-19

Proof of vaccination may be required as a condition of employment.

ADDITIONAL INFORMATION ABOUT THIS ROLE:

• Remote/field based position
• 100% travel required - local & national
• Valid driver's license, reliable transportation, and proof of auto insurance required
• Must be able to push heavy equipment and have good dexterity for doing routine configuration tasks
• Must be willing and able to lift a minimum of 50 pounds with the support of lifting devices
• Standing/sitting for prolonged periods of time may be required
• Position may require a fair degree of physical activity and motion to include pushing, pulling, kneeling, stooping and bending frequently
• Pay grade: 19
• View our benefits and pay grade information here:
• Candidates must be authorized to work in the United States

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.