Semtech's Wireless Applications team is a group of passionate and talented engineers tasked with developing and delivering industry-leading Internet of Things (IoT) cellular solutions. We enable our customers and partners to achieve a new standard of IoT product performance, and we have a versatile and exceptionally talented team of individuals to make this vision a reality
Job Summary The Field Applications Engineer (FAE) position supports pre and post-sales activities with the Regional Sales Managers (RSMs), encompassing technical support for qualified opportunities, product/solutions training, and seminars for distributors, sales reps, and customers. Strong presentation skills, solid wireless technical knowledge, initiative, and a business sense of urgency are critical to speeding up the sales cycle. Our FAE engagement model spans the complete customer lifecycle, from onboarding through maturation to offboarding.
Responsibilities - Provide pre and post-sales support to technical inquiries through Regional Sales Managers (RSMs) for wireless IoT products, including cellular, LoRa, GNSS and short-range radio
- Make sales calls with RSMs in the Western and Central US market
- Recommend products, services, and general application guidelines based on customer requirements
- Set strategies to combine technology that will result in helping RSMs to close sales
- Responsible for customer, distributor, and partner training and product demos
- Assist in qualifying customer reference designs on hardware and application scripting
- Provide technical responses to RFIs and RFPs using Semtech products and services
- Develop training materials and application notes for IoT products
- Conduct application demonstrations for seminars, trade shows, and key customers
- Provide constant feedback to product management for new product development
- Communicate module field failures to design and development and assist with problem resolution
- Set expectations on the product roadmap, carrier, and type approval certifications
Minimum Qualifications - Bachelor of Electrical Engineering, Bachelor of Computer Engineering, Bachelor of Computer Science, or equivalent
- 5+ years' experience in wireless telecommunications
- Strong technical knowledge of cellular systems
- Excellent communication, interpersonal, and presentation skills
- Highly self-motivated and autonomous
Desired Qualifications - Knowledge and experience in the IoT marketplace
- Professional background Cellular/LoRa protocols
- Hardware design skills
- Embedded application/software design experience
- Microprocessor integration
- Knowledge of networking protocols (IP, TCP, Ethernet, IP Addressing, Subnetting, DNS, security)
- Project Management skills to be able to prioritize time and resources to meet customer timelines and complete equipment certifications
Location Remote - Western USA, Pacific Northwest USA, Southwest USA or Central USA
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
A reasonable estimate of the pay range for this position is $91,000-$169,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education, and experience, as well as job location and the value of other elements of an employee's total compensation package.