Job Description Job Description
Job Description Company Overview: Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical
Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.
Job Function: The
FCS Application Engineer provides technical support and product expertise for mono- couplings, multi-couplings, robotic tool changers, and quick mold change systems. The individual must handle daily technical inquiries, assist sales teams with customer engagements, recommend suitable products or collaborate with R&D in developing custom solutions for unique applications, and create tailored quotations. Additionally, the position involves collaborating with European factory representatives to ensure project alignment and success.
Reports to: FCS Applications Manager - North America
Responsibilities and Objectives: - Handle day-to-day technical questions from salesmen, customer service and customers about the mono-coupling, multi-coupling, robotic tool changer, and quick mold change product lines.
- Be available during work hours to assist outside sales team on virtual and in-person customer meetings that require expert level product knowledge.
- Assist potential customers in determining which specific products best fit the customer's application from a standard product portfolio.
- Coordinate with the customer, engineering, & outside sales teams to develop customized solutions for applications that the standard product portfolio do not fit.
- Prepare quotations for customized products while balancing the best fit for the customer application & cost effectiveness.
- Liaison with European factory representatives on open projects
Qualifications: - Bachelor's degree in engineering or 2-4 years relevant experience in the fluid power industry.
- Experience with low voltage electrical circuits & systems.
- Experience with industrial communication protocols such as Industrial Ethernet, ProfiNET, & Modbus TCP is a plus.
- Experience with PLC systems and I/O mapping is a plus.
- Experience with Microsoft Word and Excel. SAP & Aurea CRM experience is a plus.
- Must be able to read manufacturing drawings and electrical schematics.
- Ability to speak Spanish, French, or German a plus.
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
- Strong problem-solving, analytical, and decision-making skills
- Effective communication skills, both written and verbal, and the ability to work collaboratively with teams at all levels of the organization.
Physical Requirements: - Periods sitting at a desk and working on a computer.
- Must be able to lift, push, pull, and carry objects.
- Must be able to lift up to 40 pounds at times.
- Dexterity and accuracy as needed to operate equipment.
Work schedule: - Willingness to travel as required both domestically and internationally (up to 15%)