Fair Housing Specialist

Job Description
Client Profile- A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.

Job Summary- The fair housing specialist is responsible for engaging with potential clients including starting the intake process, conducting research, and other functions assigned by the Executive Director.

Duties

• Collect the necessary information to complete the initial client intake screen

• Answer general questions from renters/homeowners and discuss agency services with potential clients via phone, in person and email

• Refer potential clients that are outside of organization service offerings to other organizations that could help as necessary.

• Assist housing counseling team to ensure the intake process is update and efficient; prepare and submit data to be included in reports.

• Network with other service providers to strengthen services and referrals

• Stay current with service offerings; worth with external attorneys with needed

• Represent the organization at external meetings, events, etc; participate in staff training; remained information of changes in regulations, statues, ordinances etc.

• Safeguard client security and confidentiality

• Other duties as assigned

Qualifications

• Bachelor's degree in related field or equivalent experience

• Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail

• Demonstrate the ability to recruit and manage volunteers

• Must be organized, thorough, accurate and possess proficiency with computer and related needs

• Possess good teamwork skills and the ability to work with a diverse population

• Ability to work independently and as part of a team

• Strong written and verbal skills

• Ability to attend evening and weekend meeting as needed

• Bilingual English/Spanish a plus

• Starting salary: $38, 000 to $40,000 depending on experience; competitive health insurance and benefits

• Hours: 8am to 5pm (1hour lunch) (Hours could vary); criminal background check will be completed