A Facilities Operations Manager is responsible for overseeing the day-to-day operations of a facility's services and maintenance. The role ensures that buildings, systems, and grounds are well-maintained, safe, compliant with regulations, and running efficiently. The manager leads a team of staff and contractors, manages budgets, and implements operational procedures for continuous improvement.
Key Responsibilities
Supervision & Staff Management
- Lead and manage facility staff and contractors, including hiring, training, and evaluating performance.
- Assign tasks, provide direction, and ensure on-the-job training is effective.
- Maintain open communication with internal departments and external vendors.
Operations & Maintenance
- Oversee all daily facility operations, including repairs, grounds upkeep, and utilities.
- Conduct regular inspections to ensure standards of maintenance and safety are met.
- Develop and enforce operational procedures to standardize facility upkeep.
- Coordinate maintenance schedules to ensure timely repairs while staying within budget.
- Manage relationships and work progress of external contractors.
Budget & Resource Management
- Monitor and control budgetary spending for facility operations and maintenance.
- Help plan and administer the budget for building and grounds upkeep.
- Analyze utility costs and usage trends, creating reports to support efficiency improvements.
️ Compliance & Safety
- Ensure facilities comply with health, safety, and industry regulations.
- Create and implement safety programs and emergency procedures.
- Respond to emergencies to protect personnel and property.
Communication & Collaboration
- Act as a liaison between facility services and other departments or agencies.
- Represent the facility team in meetings and project discussions.
- Keep open communication with staff, contractors, and leadership.
Problem Solving & Continuous Improvement
- Quickly address facility-related issues and find effective resolutions.
- Identify and implement process improvements, such as streamlining work order systems or enhancing inventory management.
- Foster a culture of efficiency and continuous improvement across all operations.
Overall Goal
To maintain a safe, efficient, and well-functioning facility by effectively managing people, processes, and resources while ensuring regulatory compliance and driving operational excellence.