On-site at Berkeley, CA HQ for first 6 months and then hybrid 3/2 model available
Pay range: $28.84-31.25 hourly
Crossroads Trading Co., founded in 1991 and now one of the largest brick & mortar buy-sell-trade clothing retailers in the nation, is seeking Facilities Coordinator. As part of the Operations group, you will play an integral role in the maintenance and upkeep of our stores.
Position Description
As our Facilities Coordinator you will report to the Senior Operations Manager. This position blends project management know how with hands on coordination of maintenance and repairs. You will respond to stores' break and fix needs in a timely manner and liaison with our store teams and external service provides. The role requires that you are a detail-oriented, multi-tasker with great interpersonal skills. Our environment is fast paced which means you will work on multiple deliverables and competing priorities.
Duties and responsibilities
Receive, manage, and process work order requests and ensures problems are resolved quickly with a customer service-minded approach.
Act as the liaison between stores and outside service providers and ensure that all parties are informed about required work.
Follow up on all maintenance and repair request to ensure they've been completed in accordance with the scope of work.
Plan, execute, and oversee projects.
Adapt to changing circumstances and handle unexpected issues effectively.
Solicit and analyze new bids from service providers to ensure they are complete and competitive.
Research and source new service providers.
Use problem solving skills to achieve desired results.
Required skills and qualifications
Technical knowledge of facility maintenance and basic working knowledge of building systems (plumbing, HVAC & electrical) preferred.
Ability to manage remote locations and ensure required work is completed in a timely manner and within budget.
Possess good problem solving skills.
Ability to perform well in a fast-paced environment.
Ability to respond to daily competing priorities and use sound judgement to shuffle tasks as needed.
Ability to maintain a cooperative and professional working relationship.
Excellent customer service and time management skills.
Attention to detail that is second nature.
Excellent written and oral communication skills.
Proficiency in MS Office and related software.
Education and experience
Bachelor's Degree preferred.
Minimum two (2) years of experience managing in facilities, construction, or a related industry.
Company Benefits
Medical, dental and vision insurance
401(k) with generous employer match
Vacation, sick, personal, and mental health days
Commuter Benefits
Employee discount on store merchandise
Hybrid work model available