The Expo/Food Runner plays a crucial role in ensuring the efficient flow of food from the kitchen to the dining area. This position requires a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment. They collaborate with the kitchen staff, servers, and management to ensure timely and accurate delivery to orders of guests. Because the Expo/Food Runners interact directly with guests, it is important that they be friendly, upbeat, and able to communicate effectively.
Key duties and Responsibilities: - Work in a fast-paced, noisy environment
- Assist with beverage preparation
- Communicate effectively, respectfully, and professionally with coworkers, management, and guests
- Ensure dishes meet presentation, accuracy and food quality standards before leaving the kitchen and delivering to guests
- Address discrepancies promptly with the appropriate staff member
- Garnish plates according to company standards and guidelines
- Deliver food orders to tables promptly, connecting with guests to ensure satisfaction
- Package to-go orders according to company standards and guidelines
- Respond appropriately to guest requests and concerns, communicating them to servers or management as deemed appropriate
- Prepare, stock and maintain sufficient levels of food and packaging products for smooth service
- Maintain cleanliness and sanitation in work areas during and after service
- Follow verbal and written instructions from the management team
- Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
- Assist in additional tasks and deep cleaning projects as directed by management
Requirements
- Excellent communication and teamwork skills are essential
- Ability to work in a physically demanding environment and lift up to 40 lbs several times a day
- Ability to be standing for long periods of time
- Previous experience in a high volume restaurant setting is preferred
- Flexibility to work in varying conditions
- Weekend and holiday availability is required
- At least 16 years of age
- Authorized to work in the US
- Bilingual proficiency is preferred
- Kitchen staff are strongly encouraged to apply
Salary Description
$16.00