Experience Program Manager - Seattle WA
Job ID
213998
Posted
08-Apr-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Communications/Public Relations, Project Management, Workplace Strategy
Location(s)
Seattle - Washington - United States of America
About the Role: As a CBRE Program Manager, you will manage a team responsible for facilitating small to medium cross-functional projects and programs.
This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives.
What You'll Do: - Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Oversee cross-functional projects or programs from end to end using a formal process.
- Ensure that all functions remain on schedule and any issues get escalated and resolved so that the program gets completed on time.
- Manage internal and external relationships in support of programs.
- Work with core teams to develop solutions and guide project teams throughout delivery.
- Create and distribute routine PMO reports, which include status reports and updated Gantt charts.
- Conduct financial or business evaluations.
- Establish, cultivate, and maintain effective client relationships.
- Comprehend, evaluate, and interpret business documents.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project, or service activities within own team and other related teams
- Work within broad guidelines and policies.
- Explain difficult or sensitive information.
What You'll Need: - Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. PgMP or PMP certifications preferred.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Experience Program Manager position is $100k annually and the maximum salary for the Experience Program Manager position is $110k annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
Host
Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Find out more
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)