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Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Fast growing Oakland County Heating and Cooling company is seeking a Customer Service Representative to join our office support team. This is a perfect career for someone who has excellent work ethic and on time record. We would prefer someone who has experience in customer service , dispatching and who has worked in an office setting and knows the local area but it is not required. This is a full time position with a 401K, Medical benefits and PTO. pay rate starting at $19 and up depending on experience.
Daily Duties
Provide fast, friendly customer service to our customers
Answer incoming calls and emails related to service or billing
Make outbound calls to book, confirm and follow-up completed appointments.
Schedule service/estimate appointments in a timely manner
Other assigned duties as directed by management
Key Competencies:
Honesty and integrity
Able to take direction and quickly learn new processes and services offered by HVAC Comfort
Able to work well under pressure
Career-minded, with excellent customer service skills
Ability to multitask
Physical Requirements:
Must be able to sit for long periods of time
Must be able to work varying shifts during peak seasons.
Hours are Monday-Friday 9am-5pm and every other Saturday 9am-5pm
Applicants for positions are subject to a new hire drug screen & background check. We are a Drug-Free Workplace.
Date Posted: 26 May 2025
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