EXFO AT&T Resident Engineer

Job Description: EXFO AT&T Resident Engineer
Location: Dallas, TX
Duration: 10 months
JOB DESCRIPTION:
What you'll do:

• Bring your System expertise on EXFO troubleshooting solutions (CP/UP Probes, Reveal and Platform).

• Collaborate with Customer Support teams and Deployment teams in your products and area of expertise.

• Carry out investigations for incident resolution of complex System issues and escalate to the Dev team when necessary.

• Participate to system and/or telecom validation of new releases.

• Bring your expertise to the technical sales teams, Customer Solution Managers, PM considering technical developments and conformities.
What we're looking for:

Technical skills:

• Kubernetes & Docker

• Mobile Operator network 4G / 5G architecture

• Knowledge of all the main signaling procedures, protocols, algorithms on a specific part of the network (radio, access, core, applications)

• Gitlab Fundamentals

• Hardware & OS configuration: Linux (Redhat, CentOS) and Windows (Server 2012 and 2016)

• Virtualization: VMWare, KVM

• Database management (MySQL, Sybase, MSSQL) and basic SQL queries

Required aptitudes:

• Autonomy, leadership and proactivity.

• Rigorous and able to manage multiple projects simultaneously.

• Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.

• Ability to analyze issues and provide detailed root cause analysis.

• Autonomous, rigorous, and flexible - demonstrate a capacity for analysis and synthesis.

• Solid experience in strong interaction with international customers, and have shown, in this context, an excellent level of communication and leadership.

• Your interpersonal contact enables you to be recognized by the different teams with whom you work with.

• Ability to work in an environment focused on innovation and team spirit.

• Passionate, curious, and eager to learn.

Must have:

• Relevant experience: at least 5 years of experience as a system or telecom engineer in the telecommunication industry.

• Kubernetes Certification Admin and/or Security Specialist.

• Language requirement: English

• Master in Telecommunications, Engineering, Computer Science or equivalent.

• Able to travel when required.

• Any other combination of experience/studies will be considered.