Executive Secretaries and Administrative Assistant

Albany, New York

Resource Informatics Group

Job Description:

Pay Range: $21hr - $23hr

nswer the Vaccine Call Center telephone, field questions from the general public and health care providers and/or refer callers to subject matter experts.
Process reports of expired/spoiled vaccine from provider offices and convey information to supervisors.
Enter data into the online Vaccine Tracking System (VTrckS) and verify provider demographics and vaccine return processing.
Track provider information related to vaccine purchases and expired/spoiled vaccine information and present information in a clear, concise format.
Track vaccine inventory related to emergency preparedness activities.
Track receipt and ensure completeness of provider enrollment forms, both for new enrollees and during the annual renewal period.
Maintain and update provider profiles as necessary.
Contact providers to obtain and verify demographic and/or patient profile information

Experience:

Experience reviewing information for completeness and accuracy; attention to detail.
Experience using Microsoft Office applications (including Word, Excel, and Outlook).
Experience using online (web-based) computer systems; excellent communication skills, including telephone skills and customer service.
bility to work independently and prioritize workload.
Vast experience (5+ years) in 2 main functions: order review/processing and responding to provider phone inquires and immense historical knowledge and provider relationships.

Date Posted: 14 May 2025