FSLA: Exempt
Reports To: Director of Sales
OVERVIEW:
As an Executive Meeting Manager, you will be responsible for prospecting, negotiating contracts, planning, and coordinating group meetings. You will also be responsible for negotiating meeting and guest room rates and catering options for executive/business group meetings. You will strive to achieve or exceed personal guest room and food and beverage goals as well as team related revenue goals; ensure business is turned over properly and in a timely fashion for proper service delivery; and drive customer loyalty by delivering service excellence throughout each customer experience.
The Possibilities:
Have you ever had a job where you left better than you started? That's life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it's our way of doing business. And career development doesn't stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.
Now, we also know you are more than just the sum of what you do at work. That's why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.
Some reasons people really like working here: - Parking: Full-Time associates - FREE
- Associate Meals - FREE
- Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
- Discounts on Rental Cars, other popular hotels, and hotel alternatives
- Discounts on tickets to concerts, Theme Parks, and other attractions
- Discounts on Car and Computer Purchases
- But you don't need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.
ESSENTIAL FUNCTIONS: - Prospects for potential clients and solicits new and repeat business through cold calling, telemarketing, lead follow up, telemarketing, referrals, internet prospecting, site tours, sales blitz activity, and other means deemed appropriate.
- Plans, up-sells, and coordinates meeting/function specifics with clients to include space requirements and layout, meeting times, audio-visual equipment, menus, billing, etc.
- Prepares and executes sales/catering contracts, event orders, group resumes to ensure quality product delivery and guest satisfaction.
- Effectively communicates details and requirements for Executive Meeting events both internally and externally via written and verbal communication.
- Maintain accurate files and correspondence.
- Greets Executive Meeting guests upon arrival and reviews event plans with event leaders.
- Ensures that rooms are correctly set and ready 15 minutes prior to scheduled start time.
- Develops and maintains relationships with key corporate, business and travel industry personnel and accounts.
- Performs special projects and other responsibilities as assigned by the Director of Sales & Marketing and participates in task forces and committees as requested.
- Develop and maintain positive working relationships.
- Comply with quality assurance standards.
- Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Stand, sit, or walk for an extended period of time.
- Have access to reliable transportation and follow attendance policy
Preferred Qualifications: - 1-2 years or hospitality sales or event experience
- Knowledgeable with Marriott Systems (CI, Lightspeed, etc.)
DEI and ESG: - We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.