Job Summary:
The Executive Director Perioperative Services plans, organizes, and directs the operation of the surgical services line and any related facilities to provide high-quality patient care services in a cost-effective manner consistent with the mission, goals and objectives. Is responsible for the proper management of all operational activities of all services assigned so that effective and economically sound function is assured, present and long-range plans and objectives are realized, and high professional standards of quality health care are maintained. Established constructive and cooperative rapport with other Administrative Staff Members, Department Heads, Physicians, Patients and Staff.
Is responsible for the overall agenda setting and implementation of the vision; development of strategies around surgical service line and sub-service line development and growth; creating change through program development and implementation; monitoring and amending, as necessary, the service and fiscal goals; maintaining capacity models; overall relationship building and contracting with vendors and physicians, and ensuring optimal performance.
To be operationally effective, the service line leadership and staff should focus attention on daily operations in a cost-efficient manner. This includes maximizing the efficient use of resources; streamlining the movement of supplies and equipment; optimal patient and physician scheduling; the ability to implement corrective actions as necessary; commitment to a culture of performance improvement; the ability to provide and analyze data electronically that supports decision making and planning; support of Hospital's unit-based patient safety program within surgical services.
Reporting Relationships: Reports to VP CNO -Johns Hopkins Hospital and VP Perioperative Services- Johns Hopkins Health System
Some Major Job Responsibilities:
- Plans, develops, and implements a strategic plan for the Perioperative Service line for Johns Hopkins Hospital
- Provides leadership and direction to a team of Clinical Program Managers.
- Coordinates activities and integrates services by working closely with other departments in order to provide comprehensive services.
- In conjunction with other senior leadership, formulates overall department tactical planning for growth and viability.
- Initiates and directs short- and long-range planning for the surgical services and conducts comprehensive feasibility studies for: evaluation of new and existing programs; assessment of facility requirements; funding and staffing needs.
- Gathers from internal and external sources appropriate data to measure performance in acute inpatient and ambulatory hospital operations. Provides information on operational trends to support the department's planning requirements.
- Prepares the department for changing federal, state, and third-party policies regarding reimbursement of health care delivery services.
- Directs the administrative and operational activities of ambulatory and inpatient services either directly or by directing others.
- Establishes and monitors service delivery standards for the surgical services line, which are sensitive to patient, physician, staff, and other customer needs; and which ensure the effective day-to-day operations of the department.
- Develops programs to continually measure and evaluate quality.
- Supports the implementation of the patient safety program within surgical service lines.
- Accountable for establishing and monitoring financial results, both of revenues and expenses; ensuring proper documentation for accurate billing; statistically trending those financial results, and implementing corrective action plans, as necessary.
- Fosters relationships with the medical staff to understand their needs and wants, to be responsive, to solicit feedback, and to establish, track, and share operational indicators.
- Maintains compliance with regulations governing hospitals and the rules of accrediting bodies by monitoring operations and initiating changes where required.
- Maintains positive medical staff relationships through various Board and Professional Staff Committees and participates with Physicians in business planning activities.
- Develops and maintains effective and cooperative working relationships with other hospitals for the exchange of information and services and with professional organizations to promote higher professional standards.
- Serves as a resource person for The Johns Hopkins Health System on boards and committees.
Education, Experience & Skills:
- Master's degree in nursing from an accredited school of nursing.
- Doctorate in nursing or related field upon hire is highly preferred OR currently enrolled in a doctorate program or committed to matriculate and complete a doctorate in a negotiated and assigned time period is required.
- Requires 10+ years of progressively responsible related experience in nursing administration, surgical services service line development, performance improvement, organizational development, and change management, including 5-7 years of management experience with significant business impact.
- Current licensure as a Registered Nurse in the state of Maryland or able to attain.
- The CNOR (Certified Nurse-Operating Room) certification
- Ability to effectively present information to all levels within the organization and the community.
- Demonstrated ability to assess the business environment and develop and implement a strategic plan for the effective positioning and growth of surgical services. This must include the ability to implement changes quickly in a changing environment.
- Entrepreneurial skills are required to develop new services, streamline current services, redefine product lines, and integrate the surgical services.
- Exceptionally strong financial analysis skills are required to assess new programs. Ability to develop financial models and implement a system of financial reporting is required.
- Knowledge of Epic is preferred.