Salary: $43,738.00 - $76,542.00 Annually
Location : Wake County, NC
Job Type: Permanent Full-Time
Job Number: 25-06179 DHH
Department: Dept of Health and Human Services
Division: Deaf and Hard of Hearing
Opening Date: 06/11/2025
Closing Date: 6/20/2025 5:00 PM Eastern
Job Class Title: Executive Assistant I
Position Number: Section: Director's Office
Salary Grade: NC11
Description of Work Position is funded in part through federal funds. ANTICIPATED VACANCY Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours. The Executive Assistant provides high-level administrative support to the Division Director and Assistant Division Director, who oversee all operations across the Division, including seven regional centers serving all 100 counties in North Carolina. This position is based at the Division's state office on the Dorothea Dix Campus (820 S. Boylan Ave., McBryde Building, Raleigh, NC 27699) and requires regular handling of sensitive or confidential information with discretion and professionalism.
This role demands adaptability and sound judgment in a dynamic, non-routine environment. The ideal candidate demonstrates independence in decision-making, problem-solving skills, and the ability to prioritize effectively. Familiarity with or prior experience in North Carolina Family Services (NCFS) is preferred.
Key responsibilities include serving as office manager for Division leadership, acting as a liaison with the public and various stakeholders (including consumers, legislators, government agencies, and media), and coordinating logistics for major meetings such as the quarterly NC Council for the Deaf and Hard of Hearing. Additional tasks range from budget tracking, document preparation, and event planning to calendar and meeting management. The Executive Assistant must effectively manage competing priorities and deadlines while maintaining a high level of organization, professionalism, and communication.
Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: - Skilled in drafting and editing executive-level correspondence, reports, meeting minutes, and other formal documents with precision, ensuring consistency with grammar, punctuation, formatting, and organizational standards.
- Experienced in managing day-to-day office operations, demonstrating initiative in coordinating workflows, streamlining administrative processes, and supporting senior leadership in a dynamic environment.
- Proficient in organizing and coordinating meetings and schedules for multiple team members, with a strong commitment to providing responsive and high-quality service to diverse internal and external stakeholders.
- Adept at multitasking in a high-demand setting-balancing phone coverage, written communications, guest reception, and meeting support with professionalism and poise.
- Highly proficient in Microsoft Office Suite, with advanced use of Outlook, Word, Excel, and PowerPoint to develop polished documents, presentations, and manage calendars and communications.
Management preferences will be given to candidates with: - Experience coordinating complex travel arrangements for staff, including transportation, lodging, and reimbursements in compliance with organizational policies.
- Strong organizational skills with a demonstrated track record of maintaining well-structured digital filing systems and managing electronic records efficiently and securely.
Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See
Education and Experience Equivalency Guide for details. Bachelor's degree, preferably in business administration or a related discipline from an appropriately accredited institution;
OR Associate s degree in secretarial science, business administration, or a related discipline from an appropriately accredited institution and two years of progressively responsible administrative/office management experience;
OR High school or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience;
OR an equivalent combination of education and experience.
Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application.
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". If there are any questions about this posting, please contact Talent Acquisition at .
For technical issues with your application, please call the
NeoGov Help Line at . If you have a technical issue with your Government Jobs account, please call their Help Line at 1-. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
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I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application.
(NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements . click apply for full job details