Hotel Bardo OverviewLEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as how we want our team to feel every day.
LEFT LANE's flagship property is
Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
Overview We are seeking a highly organized, professional, and proactive
Executive Administrative Assistant to support the General Manager of
Hotel Bardo Savannah. This individual will serve as a key liaison for high-level communications, play an integral role in managing VIP guest experiences, and ensure operational alignment across both local and corporate leadership. This is a high-impact position ideal for someone who thrives in a dynamic, fast-paced luxury hospitality environment.
Responsibilities- Serve as the right hand to the General Manager, handling daily administrative tasks such as calendar management, travel coordination, and correspondence.
- Prepare executive meeting agendas, take accurate notes, and follow up on key action items.
- Act as liaison between the executive office and internal/external stakeholders, ensuring communication is timely, professional, and well-informed.
- Manage expense reports, purchase orders, and other general administrative duties with precision.
- Coordinate all aspects of the VIP guest program, from pre-arrival planning to in-stay touches and thoughtful post-departure follow-up.
- Partner with operational leaders to ensure seamless execution of personalized VIP experiences and special requests.
- Assist in coordinating high-impact projects, brand activations, and ownership visits with discretion and efficiency.
- Maintain confidentiality in handling sensitive business information, including ownership communications and internal matters.
- Track key performance metrics and guest feedback, supporting follow-through on executive priorities.
- Personally greet and assist VIP guests on property, ensuring their experience reflects Hotel Bardo's standard of excellence and individual attention.
Qualifications- Minimum 2 years of executive assistant or hospitality leadership experience, preferably in a luxury hotel or lifestyle brand environment.
- Strong organizational and time management skills; ability to handle multiple priorities under tight deadlines.
- Exceptional communication and interpersonal skills with a poised, service-driven approach.
- High level of discretion, professionalism, and attention to detail.
- Proficient in Microsoft Office Suite G-Suite and familiar with hospitality systems (e.g., Opera, Salesforce, Resy) is a plus.