Who We Are
A top producing team at Douglas Elliman with a fast-paced group of agents selling luxury real estate throughout prime Brooklyn and Manhattan. With 60 years of combined experience-over 225 Brooklyn townhouses sold, a pipeline of new development projects, and a team composed of agents with diverse real estate backgrounds-our team is consistently ranked among the top producing teams in NYC, and recognized as a leading expert in the Manhattan and Brooklyn townhouse, new development, condominium, and coop markets.
Who You Are
Meticulously organized, clean, and tidy in your workspace
Able to work quickly and efficiently; able to prioritize and take initiative
Well-dressed and prepared to have in-person contact with clients at any point
Kind and engaging with everyone you meet, whether they're a client, a vendor, or they keep the Elliman office running
An effective communicator via phone, email, and in-person conversation
Your Ideal Skills & Experience
Skilled writer for emails, property descriptions, and more
Customer Relationship Management (CRM) - currently initiating the implementation of Hubspot
Proficient with Photoshop or other design tools
Social media management
Experience in the real estate, financial, mortgage, or insurance industries, or any luxury service
What You'll Be Doing
General Administrative Duties
Create and manage property listing from scrubbing properties and comparative analysis work to drafting the exclusive to closing out the deal
Create and manage all systems for client relationship management, lead generation tracking, lead followup, and deal flow
Manage profit and loss statements, invoice payments, marketing budgets, reimbursements, team commission splits
Schedule appointments, meetings, buyer tours, open houses, client lunches and dinners, appraisals and inspection
Create eblasts, social media and mailer campaigns
Organize and maintain OneDrive
Coordinate the purchasing of any office equipment, marketing materials, and any other business-related supplies and materials
Edit annual gifting list, brainstorm holiday gift, purchase, pack, and ship holiday gifts
Hiring
Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.
Create and update a business operation manual and all job descriptions/employment contracts for any future hires
Deal Flow Management
Listing Pitch Preparation
- Conduct comparative market analysis report
- Research target property
- Organize pitch presentation and listing agreement documents
Pre-Listing Management
- Submit all agreements and disclosure forms to office management for file compliance, and organize digital copies for easy access
- Coordinate with sellers and vendors for all photography, staging, repairs, cleaning, and key access
- repare marketing materials, including brochures, floorplans, property descriptions, etc.
- Enter all listing information into Elliman listing systems
- Gather Due Diligence information Active Listing Management
- Field and schedule requests for showings coordinate with agents, sellers, and prospective buyers
- Follow up with prospective buyers to obtain feedback, and record it for easy access
- Create a template & provide weekly updates to listing clients regarding showings, feedback, our marketing efforts, and a market snapshot
- Create and send weekly eblasts
- Schedule weekly open houses
Contract and Closing Management
- Update Elliman listing systems and enter deal into eDeals
- Schedule mortgage appraisals, home inspections, and repairs
- File closing documents, submit commission invoices, and file payment documents with Elliman office
Marketing and Business Development
Manage and update agent website
Assist agent to manage social media presence
Request client testimonials after closing, and update to website, social media, etc.