Exchange Administrator
Description
As a technical lead, the Exchange Administrator works closely with Networks, Active Directory, Server and Storage Leads, among others, to ensure a highly available and highly responsive systems environment.
The successful candidate will possess a thorough, applied working knowledge Microsoft Exchange (on-prem and Exchange Online), Active Directory and associated technologies with a proven record of accomplishment. In addition, the ideal candidate will possess the necessary skills for secondary network support.
Exchange Environment
The client has migrated from on-premises Exchange 2016 to Exchange Online in hybrid mode, with some select functions operating on-prem. There are over 400 Exchange accounts in EXO with on-prem functions supported by a high availability, four-node cluster with failover capabilities to the Disaster Recovery site in New York. Near-term project plans include migrating the on-prem environment to Exchange 2019 then Exchange SE when SE becomes available in the fall 2025.
The messaging environment also includes Cisco IronPort spam filter, In-Tune mobile device management and Compliance-governed e-mail archiving with Global Relay, integrated with Bloomberg e-mail and Instant Messaging.
Areas of specific responsibility:
- Exchange design, implementation, maintenance and monitoring to ensure compliance with high availability and security standards for FHN Financial
- Exchange operations: integration and use of monitoring tools to ensure performance and high availability using Mailscape and other tools.
- Global Relay messaging archive
- Network backup support
- InTune MDM, Apple Business Manager
- Kemp Load Balancer
- Integration of design with Active Directory, Networking, Storage, Server and associated technologies
- Exchange Server patches and updates (typically performed after hours)
- Troubleshooting systems issues; restoration of systems to high availability status - on call 24/7
- Developing, forecasting and managing capacity requirements; planning, implementation and migration in a growth environment
- Implementation and maintenance of security and compliance standards
- Vendor relations; maintenance contract management, maintenance administration
- Change Management practices
- Project methodology and management
- Business Continuity Planning and Disaster Recovery for messaging functions
- Participation in team-based special projects with opportunities for broadening professional skills
- Some travel may be required.
- Regular reports to management regarding systems availability, security control, operations & trends
- Leadership in the application and implementation of technology for competitive advantage in a growth environment
- Additionally, this position will maintain awareness of industry and technical trends and will advise Management of opportunities to better serve the enterprise's technical and business needs.
The successful candidate will thrive in a high-energy, closely-knit, professional team environment with a commitment to the organization and delivering excellence for the Firm.