Events Assistant

Salary: $22.00 - $25.00 Hourly

Location : Salinas, CA

Job Type: Temporary

Job Number: 5

Department: Commercial Services

Opening Date: 01/08/2025

FLSA: Non-Exempt

Description

Events Assistant

TEMPORARY POSITION

Commercial Services

20-30 Hours Per Week - Depending on Event Needs - Open Until Filled

The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

The University: California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The Community: Monterey, with its moderate Mediterranean climate, is a diverse community on the picturesque central coast of California and rich in agriculture. Miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys are characteristics that contribute to the quality of life enjoyed by over 432,000 residents and millions of visitors. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why so many choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.

POSITION SUMMARY
Under the direct supervision of the Director of Auxiliary Services and Operations, the Events Assistant is responsible for assisting with the overall execution of events as needed. The ideal candidate would be self-directed, detail-oriented, and have a passion for delivering guests an exceptional experience. This position is primarily responsible for ensuring the professional execution of events and maintaining quality relationships with a wide variety of clients and event-related vendors.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

• Greet guests upon their arrival. Provide customer support during event setup, event, and event tear down. Maintain a presence at the front desk for customer service needs during events.
• Set up and tear down tables, chairs, and AV equipment before and after each event according to event logistics.
• Assists with the execution of events at multiple locations.
• When directed, assume the role of Primary Contact to handle any customer special requests and resolve any service or technical problems or issues as they arise.
• Open and close for events. Provide evening and weekend event coverage as needed.
• Monitor the building and ensure that the facility appears presentable for incoming guests.
• Plan, develop, and implement marketing strategies for the Salinas City Center to engage with the community and surrounding businesses.
• Assist with creating media content to promote facility rental opportunities.
• Complete Post Event Forms in a timely manner.

Specific Duties and Responsibilities:

• Ensure that maximum customer satisfaction is being achieved.
• Perform regularly scheduled equipment checks and report any equipment deficiencies to management.
• Manage, organize, and maintain quality and cleanliness of event equipment and furniture.
• Perform regular building checks. Ensure the interior and exterior maintains a clean professional standard. Establish a routine to remove any trash or unwanted items in and around the facility. Identify maintenance needs and submit work order requests.
• Open and secure the building before and after hours as necessary for events.
• Develop a marketing strategy to increase awareness and brand recognition and generate business for the Salinas City Center location.

OTHER FUNCTIONS

1. Promotes and maintains an atmosphere of excellent internal and external customer service within the department and the campus community.
2. Performs other duties as assigned.

PHYSICAL WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary functions require sufficient physical ability and mobility to work in an event setting; the ability to lift 50 lbs without assistance, to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Ability to lift fifty (50) pounds, with or without assistance.

WORK LOCATION

• On-Site Position
• Work Location: Salinas City Center

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to operate standardized technology and office equipment.
• Ability to plan and prioritize to meet deadlines.
• Ability to adapt and adjust to an ever-changing business.
• Knowledge of marketing strategies and social media content creation.
• Strong personal initiative and ability to work independently with minimal supervision.
• Ability to coordinate with a fast-paced events department and provide support as needed.
• Demonstrate tact and proficiency when handling sensitive customer service issues.
• Ability to independently execute audio-visual set-ups, including but not limited to, PA systems, laptops, and projectors.
• Ability to troubleshoot issues as they arise and assist customers with technology.
• Excellent team player with the ability to work with staff of all levels.
• Skill and knowledge to be fully functional in all technical aspects of work assignments.

Specialized Skills Required:

• Excellent customer service skills.
• Thorough knowledge of audio-visual equipment and systems.
• Ability to use a broad range of technology, systems, and packages.
• Interpersonal skills that will allow you to connect with clients to provide a positive experience.
• Outstanding time management skills; ability to coordinate logistics and execute project details with an awareness of deadlines.
• Ability to manage a calendar and ensure that event setup is completed in a timely and efficient manner. Knowledge of marketing Demonstrated ability to address the essential functions associated with this position, including knowledge and abilities identified above.

Qualifications

MINIMUM QUALIFICATIONS

Education and Experience:

Three years of experience performing event support, customer service, and marketing. Prospective applicants who have not had the experience listed may substitute other evidence of meeting the above qualifications for up to two years of the required experience.

DESIRABLE QUALIFICATIONS

• Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.
• Fluency in Spanish is preferred.
• The ability to understand, interpret, and communicate procedures, policies, information, ideas and instructions
• Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions
• Establish and maintain cooperative working relationships within a diverse, multicultural environment
• Technical fluency with Microsoft Office Professional Suite, and Google mail and calendaring programs.

Special Conditions of Employment

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