Event Staff Summary/Objective The Event Staff's main function is to provide crowd management services while providing excellent customer service in alignment with the Un-armed Security Director's direction in event day operations. Primarily focusing on meeting the needs of the venue and patrons, while directing patrons and guests in accordance with venue safety policies and procedures.
Essential Functions - Patrol and circulate among guests and/or employees to preserve safety, order and to protect the venue property and prevent theft, violence, or infractions of Farm rules.
- Monitor entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises, while under direction of the Un-armed Security team. This may include conducting patron searches at venue entrances, including, but not limited to bag searches and visual searches
- Keeping the entrances and exits of the facility clear, surveying the facility for any hazards that may exist.
- Comprehend, direct, and implement emergency duties, including, but not limited to venue evacuations
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Patrol premises to prevent and detect signs of intrusion and ensure security of doors and gates.
- Crowd control activities, including, but not limited to directing large and small crowds and restraint of patrons as dictated by operational guidelines
- Directing guests attending events to venues and venue services in accordance with venue safety policies and procedures
- Proactively communicate with all levels and work collaboratively with Villagio Hospitality Group
- The ability to work nights, weekends, and holidays
- Perform other duties as assigned
Competencies - Communication Proficiency.
- Decision Making.
- Discretion.
- Ethical Conduct.
- Organizational Skills.
- Problem Solving.
- Results Driven.
- Stress Management/Composure.
Qualifications: - High school diploma 3or equivalent experience required
- Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment and tact
- A strong-sense of teamwork
- Position requires constant walking, climbing stairs and standing for lengthy periods during a shift
- Employee must be able to lift up to 50 pounds.
Position Type and Expected Hours of Work This is a part-time hourly position, and typical work hours and days are Wednesday through Sunday. This position regularly requires long hours and frequent weekend work.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.