Description Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do.
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with: - Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
Job Summary: We are seeking a dynamic and results-driven
Event Services Manager to join our hotel team. The Event Services Manager role will have a high knowledge of Hotel Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long-term client relationships, team player attitude and guest relations skills.
Key Responsibilities: - Manage event setup team to ensure proper execution of events.
- Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
- Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in-house group activity providing assistance as needed such as organizing exhibit set up.
- Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
- Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebooking's.
- Communicate both verbally and in writing to provide clear directions to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Plan and conduct pre and post-convention meetings with clients and respective departments.
- Document tracking of group activity.
- Access and input data into a computer system to generate account history reports.
- Perform any other job-related duties as assigned.
Qualifications: Behaviors
- Team Player: Works well as a member of a group (Preferred)
- Thought Provoking: Capable of making others think deeply on a subject (Preferred)
- Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
- Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
- Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
Motivations
- Goal Completion: Inspired to perform well by the completion of tasks (Preferred)
- Self-Starter: Inspired to perform without outside help (Preferred)
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business (Preferred)
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization (Preferred)
Experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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