Event Manager
Pay Rate/Range: $34.00 to $44.00
Hours: 8:00 a.m. to 5:00 p.m.
Location: Onsite in South San Francisco, CA
Duration: 6 months
The Onsite Event Partner serves as a single-point solution for managing large-scale campus events across 90+ onsite venues, similar to the role of event coordinators in hotel or convention center settings. This role provides strategic planning support and logistical coordination to event hosts, allowing them to focus on content, branding, communication, and attendee engagement. The Event Partner works collaboratively with both internal departments and external vendors to ensure successful event execution.
Key Responsibilities
- Serve as the main point of contact for event hosts, offering guidance on planning and executing large campus events.
- Collaborate effectively with stakeholders, service teams, and vendors to ensure seamless event coordination.
- Provide detailed information on departmental processes, requirements, and procedures to internal and external clients.
- Partner with AV teams to ensure client audiovisual needs are accurately communicated and executed.
- Create and distribute room diagrams, photos, and space insights to appropriate service teams.
- Maintain comprehensive documentation for each event booking, including service details and logistical requirements.
- Perform administrative and reporting tasks, including collecting, analyzing, and summarizing event data.
- Communicate clearly and courteously at all levels of the organization, ensuring a service-oriented approach.
- Recommend and coordinate third-party vendors for event enhancements (e.g., florists, musicians, linens, branding).
Core Competencies for Success
- Exceptional Communication: Clearly articulate services, brand, and data-driven insights across stakeholder groups.
- Customer-Centric Mindset: Design and deliver engaging, high-value experiences that reflect strong brand alignment.
- Technological Fluency: Use digital tools to communicate event information and enhance user engagement.
- Planning & Adaptability: Manage multiple priorities with organization and flexibility in a fast-paced environment.
- Collaborative Teamwork: Work well with diverse teams while showing reliability, responsiveness, and professionalism.
- Critical Thinking & Problem Solving: Attention to detail and ability to make effective decisions under pressure.
Qualifications
Education:
- Bachelor's Degree or equivalent experience
Experience:
- Minimum 3 years of direct experience in hospitality, event planning, or customer experience roles
- Experience delivering high-impact programs in a corporate or employee engagement environment
Skills:
- Excellent written, verbal, and interpersonal communication skills (in-person, phone, and digital)
- Strong time management and multitasking capabilities
- Experience working in ticketing/workflow systems (e.g., service desk or help desk platforms)
- Ability to quickly learn and apply internal policies, SOPs, and operational guidelines
Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.