Event and Sales Manager

SENIOR EVENTS SALES MANAGER

Location: Jaleo, Disney Springs

Reports to: General Manager Jaleo Disney Springs

Company Overview:

José Andrés Group (JAG) has a singular mission: To Change the World Through the Power of Food. The

diverse array of restaurants that make up José Andrés Group span cuisines and cultures, price points,

and service styles. From two 2-Michelin-starred restaurants to game-changing small plates restaurants to

a food hall, we offer unparalleled culinary experiences for every taste. Our restaurants serve a wide

variety of global cuisines, including Spanish, American, Mexican, Greek, Peruvian and beyond, each one

telling unique stories gathered by José and the José Andrés Group team through years of travel,

research, experimentation and inspiration.

Position Summary

Senior Events Sales Manager will serve as a sales driver for event and group dining sales for Jaleo

Disney Springs. The Manager will engage in active outreach avenues, including attendance at offsite

events, driving awareness, engagement, and traffic to Jaleo Disney Springs by fostering relationships with

tastemakers, influencers, local business partners, concierge teams and more. This role will act as a brand

ambassador for Jaleo Disney Springs ensuring that we are at the forefront of the local social and dining

conversation and culture. This role combines relationship building, event curation, marketing strategy, and

brand collaboration, making it an integral part of JAG's mission to build community around our restaurants

and deliver unparalleled guest experiences.

Job Functions/Responsibilities

Overall, this role has two main, interrelated components:

OWN END TO END EVENT SALES:

1. Drive outbound event sales strategy and execution:

• Build and nurture relationships with corporate and social event planners and hosts to ensure José Andrés Group is at the forefront of their options for events fostering loyalty and repeat business.
• Develop a detailed database of key sales and events targets, tracking touchpoints and opportunities.
• Review and execute on monthly goals for outreach, lead generation, and event bookings.

2. Manage event pipeline and operational execution

• Manage sales cycle for on-premises large groups and events.
• Conduct property site visits highlighting cross-selling opportunities.
• Clearly define guest expectations, anticipate needs, and ask questions to ensure a positive
• experience.
• Create proposals and contracts for groups and events bookings, exercising a thorough
• understanding of menu and property logistics.
• Manage contract negotiations, seeking input from legal counsel as necessary.
• Liaise with restaurant operations team for special requests and to communicate all client
• expectations. Be present at all group events of 50ppl plus.
• Create event BEOs, coordinate vendors and maintenance of accurate event, payment and customer records in Tripleseat.
• Collect and share client feedback with the management team.

SUPPORT LOCAL MARKETING EFFORTS ACROSS DIGITAL, PARTNERSHIPS AND

INFLUENCERS:

• In collaboration with JAG marketing team and Senior Director of Events, create and execute targeted marketing strategies to drive overall traffic to Jaleo Disney Springs (across events and regular guests), including live events, digital marketing, social media campaigns, and content creation.
• Develop partnerships with local influencers and local brands key to building buzz amongst both locals and out of town travelers
• Identify and attend key community events, acting as a brand ambassador and championing our unique positioning in the local market.
• Assess and report on results regularly and creatively brainstorm programs to generate awareness and engagement among target audience segments.
• Work with JAG marketing team to continually develop sales and events materials, incorporating new content as available.

Requirements

Knowledge, Skills and Experience

• 3 to 5 years of private dining or catering sales, event coordination, business development or retail experience is required. Prior front-of-house restaurant or catering experience is a plus.
• Comfortable working in luxury environment.
• Strong food and beverage knowledge, and interest in learning about cultural traditions.
• Must have a high comfort level actively engaging guests and colleagues across the organization.
• Exhibits strong telephone, email, and interpersonal communication skills, as well as exceptional organizational and time management skills.
• Consistently demonstrates a positive and team-oriented attitude.
• Excellent written and verbal communication skills; familiarity with basic social media marketing principles.
• Ability to analyze and report data accurately.
• Comfortable working independently, taking initiative to identify and accomplish tasks.
• Ability to creatively problem solve and overcome obstacles to achieve goals.
• Excels in a fast-paced, ever-changing, and high growth company.
• Continuous desire for learning and self-improvement by maintaining a student mentality and asking questions.
• Actively solicits and accepts feedback on performance.
• Embraces JAG's Mission and Service Values to be able to represent the company to the public.
• Consistently demonstrates positive, professional demeanor to both guests and team.
• Knowledge and comfort level with Google Workplace, Tripleseat.
• Reservations platforms SevenRooms and Open Table a plus.

JOSÉ ANDRÉS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC,

Chicago, LA, Bahamas and of course our original home, Washington, DC. Since 1993, our

restaurants reflect the authentic roots of each concept and showcase José's passion for telling the stories

of a culture through food. José Andrés Group is an equal opportunity employer.