Join Wawa and Elevate Your Career. At Wawa, we're dedicated to making life better every day through our exceptional service and delicious offerings. Our secret ingredient? Our amazing Associates. As a member of our team, you'll collaborate with a caring group of individuals devoted to helping each other soar high together. We're team players, optimistic and driven to succeed, and Wawa is the perfect place to build your skills and open new career doors. Become part of our successful team of Associate owners who shape our accomplishments. If you're ready to contribute to a supportive community and embark on an exciting career path, come join us.
Job Summary: This position is crucial for overseeing the store's operations during evening and overnight shifts in the absence of senior management. You'll be responsible for maintaining productivity, ensuring quality service, and communicating store opportunities to the management team. If applicable, you will assist in managing fuel offerings.
Key Responsibilities: - Deliver outstanding customer service while addressing inquiries professionally and promptly.
- Ensure smooth interaction between associates, customers, and orders for food and beverage services.
- Uphold safety, security, quality, and operations policies, attending to Crisis Management procedures when necessary.
- Provide team motivation, direction, and coaching during shifts.
- Maintain stock levels of food service items tailored to daily needs.
- Communicate food service and beverage growth opportunities to the Food and Beverage Manager.
- Recognize and celebrate associates' achievements.
- Enforce cash handling protocols and manage register functions.
- Oversee check-in procedures for vendors following corporate policies.
- Ensure that store conditions and equipment meet established standards.
Essential Skills: - Ability to work effectively both independently and as part of a team.
- Excellent verbal and written communication abilities.
- Strong customer service focus.
- Capacity to work with minimal supervision.
- Detail-oriented with strong organizational skills.
- Adept at conflict resolution and problem-solving.
- Proactive decision-maker with leadership qualities.
- Ability to perform physical tasks such as standing, walking, reaching, and lifting up to 35 lbs.
- Eager to learn and utilize store technology.
- Reliable transportation is a must.
- Must be at least 18 years old to apply.
- Skilled in directing others and prioritizing tasks.
Qualifications: - High School Diploma or GED equivalent.
- Willingness to work 35 - 40 hours per week.
- Flexible availability encompassing various shifts, including weekends and holidays.
- Preferred experience in leading and developing teams.
- Background in training, sales enhancement, expense management, and food service planning is advantageous.
- Proven ability to implement change effectively.
- Previous leadership experience in a fast-paced environment is preferred.
- Familiar with all store operations, including foodservice.
- Demonstrated excellence in customer service, relationship building, and communication.
This location is scheduled to open on 8/14/2025. Training will take place at other locations prior to opening such as Noblesville, Daleville, or Keystone at the Crossing in Indianapolis.
Wawa offers reasonable accommodation for applications upon request, in alignment with applicable laws. If you need support, please reach out to our Associate Service Center.
Wawa, Inc. is an equal opportunity employer committed to creating a fair and respectful workplace. We recruit and promote individuals without regard for any protected characteristics.