Escrow Receptionist

Are you a polished professional with a passion for client service and a solid background in escrow? Escrow Innovations, Inc. is looking for a driven and experienced Escrow Receptionist to be the face and voice of our office. If you've worked in an escrow office before and know what it takes to keep the front end running smoothly in a fast-paced environment, we want to meet you. Responsibilities: As our Escrow Receptionist , you'll support our escrow officers, clients, and partners while maintaining the highest level of professionalism and accuracy. Responsibilities include:
• Answer and route incoming calls using a multi-line phone system
• Greet and assist clients, visitors, and vendors with professionalism and warmth
• Schedule and confirm closing appointments with attention to detail
• Prepare and balance daily deposits; accurately code incoming receipts
• File, scan, and maintain escrow transaction records
• Handle incoming/outgoing mail and FedEx; track delivery timelines
• Assist with document preparation, data entry, and other light escrow tasks
• Keep the reception and common areas organized and presentable
• Provide backup support to escrow officers and assistants as needed Qualifications:
• A minimum of 1 year of experience working in an escrow office is required
• High school diploma or GED required; some college preferred
• Excellent customer service, communication, and interpersonal skills
• Strong attention to detail and the ability to stay organized under pressure
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience using escrow software (experience with Qualia is a plus)
• Typing speed of 45-60 wpm preferred
• Bilingual (English/Spanish) strongly preferred
• Must be able to pass a DFPI background check
• Team player with a positive attitude and strong work ethic Compensation: $35,000 - $40,000

• As our Escrow Receptionist, you'll support our escrow officers, clients, and partners while maintaining the highest level of professionalism and accuracy. Responsibilities include:
• Answer and route incoming calls using a multi-line phone system
• Greet and assist clients, visitors, and vendors with professionalism and warmth
• Schedule and confirm closing appointments with attention to detail
• Prepare and balance daily deposits; accurately code incoming receipts
• File, scan, and maintain escrow transaction records
• Handle incoming/outgoing mail and FedEx; track delivery timelines
• Assist with document preparation, data entry, and other light escrow tasks
• Keep the reception and common areas organized and presentable
• Provide backup support to escrow officers and assistants as needed

Compensation:
$35,000-$40,000 per year