Who We Are: At SolutionHealth, we are dedicated to an integrated health system that prioritizes high-value, primary, and specialty care tailored to the needs of our communities. Our IT department embodies diversity, strategy, and innovation with a focus on patients, safety, quality, and outcomes. Join us as we continue to enhance our technology platforms in this exciting time of growth.
About the Job: - We are looking for an enthusiastic Epic Application Analyst to specialize in the Cadence/Prelude applications.
We offer various levels of Epic Application Analyst positions (1-4). Your position will be determined based on your experience, Epic training, and cultural fit.
- The Epic Applications Analyst role encompasses implementing, developing, and maintaining the Epic system along with related third-party systems. Analysts work at all levels, from entry (I) to expert (IV), gaining responsibility and independence as they grow. They provide on-call support, engage with clients, and ensure adherence to software lifecycle standards. As they advance, they'll acquire in-depth knowledge of the Epic platform, mentor junior analysts, and lead projects to enhance patient safety and quality initiatives. This role demands strong critical thinking, problem-solving skills, and the ability to form partnerships with stakeholders and colleagues.
- Typical schedule is Monday to Friday during Eastern time business hours, with some flexibility. This role participates in an on-call rotation to address application needs, with occasional requirements to cover special events outside standard hours. A suitable home office setup is necessary for remote work. The role involves regular use of office equipment like computers and mobile devices. Travel may be required for Go-Live installations or training, which could involve air, vehicle, or train travel.
What You'll Do: - System Build and Configuration: Independently research and configure systems to streamline processes, enhance efficiency, and promote patient safety.
- Heuristic Design: Advocate for effective healthcare systems usage. Use your clinical/business knowledge to inform workflows, system design, and support end users. Understand heuristics in software design to increase usability.
- Adapt and Innovate: Welcome change, seek opportunities for improvement, and exhibit innovative thinking.
- Ensure Accountability: Own your actions, correct mistakes, and adhere to service excellence practices.
- Collaborate and Communicate: Foster strong relationships with stakeholders and colleagues, ensuring efficient communication and support.
- Information Technology: Possess knowledge of the systems development life cycle, applying appropriate methods for development, testing, and ongoing maintenance.
- Project Management: Efficiently manage projects, grasp system development life cycles, and adhere to project management principles.
- Documentation and Testing: Generate and maintain comprehensive documentation, develop testing scripts, and ensure compliance with departmental standards.
Who You Are: - Possess a 4-year Bachelor's Degree or a combination of relevant education and experience.
- Have demonstrated analytical skills and preferably experience in implementing and testing vendor software applications or healthcare operations related to the role.
- Certification requirements vary by analyst level; previous Epic experience is mandatory and current training in primary application is required for levels 2-4.
- Strong analytic and project management skills, with healthcare experience preferred. Active vendor training status is necessary.
- Ability to work under pressure with competing priorities.
- Proficiency in using a computer for job responsibilities.
- Excellent verbal, written, and virtual communication skills are essential.
Why You'll Love Us: - Comprehensive health, dental, prescription, and vision benefits for full-time & part-time employees
- Access to short-term and long-term disability, along with life insurance coverage
- Competitive salary
- Tuition Reimbursement opportunities
- 403(b) Retirement Savings Plan
And more.