The Perma Pure Group is committed to advancing technology to enable a healthier world with every breath. From technology supporting continuous environmental monitoring of the precious air we breathe, to oxygen delivery supporting patient treatment and therapy. PPG is comprised on two companies, Perma Pure LLC and Maxtec LLC and the company is driven by our core values of Humility, Inclusivity, Visionary and Engaged.
We have an immediate need for the role of an Environmental Systems Support Specialist in our Environment and Safety business unit, to continue our strong record of growth.
We are seeking a highly motivated and curious Environmental Systems Support Specialist with a background in Chemical Engineering to join our growing team. This role is critical in helping our customers implement and optimize sample conditioning systems across industries such as emissions monitoring, laboratory analysis, and biogas production.
You will work directly with customers, sales engineers, and product teams to deliver application-specific support, troubleshoot systems, and develop technical expertise in Perma Pure's advanced membrane and sample conditioning technology. The ideal candidate thrives in a collaborative environment, asks thoughtful questions, and is eager to master complex systems with the long-term goal of becoming a subject matter expert.
The candidate will learn about our business and grow into a role that includes, but is not limited to the following:
- Provide technical application support to customers, integrators, and internal teams on Perma Pure's gas conditioning and drying systems
- Initiate dialogue with new OEM customers to introduce our solutions and obtain new business
- Engage in troubleshooting, root cause analysis, and system performance optimization
- Support customer onboarding, training, and system installation
- Collaborate with engineering and R&D to provide voice-of-customer feedback for product development
- Prepare and maintain technical documentation, SOPs, and troubleshooting guides
- Assist in testing customer applications and validating system compatibility
- Present technical solutions and deliver occasional onsite and virtual product demos
- Participate in trade shows, training events, and customer site visits ( 25-30% travel)
Required Qualifications:
- B.S. or Masters in Chemical Engineering or closely related technical discipline
- Strong verbal and written communication skills with a customer-focused attitude
- Demonstrated curiosity, resourcefulness, and willingness to dive into technical challenges.
- This is an onsite position. Local candidates preferred, as ability to commute daily to the office in Lakewood, New Jersey office is required. All relocation expenses would be the responsibility of the candidate.
Competencies:
- You are passionate about 'inspiring healthier lives together'
- You are ambitious for the customer, company and its people
- You are a creative, strategic thinker; able to transform strategies into results
- You are enthusiastic about developing technologies, platforms and solving customer issues
- You have effective communication skills and possess a sense of humor
- You seek being part of a diverse team to create optimal solutions.