Are you a persuasive, results-driven professional looking to thrive in a dynamic and rewarding environment? If you love connecting with people, building relationships, and achieving your goals, we want you on our team.
As a Legal Telesales Specialist, you'll play a vital role in growing our firm by engaging prospective clients who served our country while in the Navy, delivering exceptional service, and driving success. This isn't just a job-it's an opportunity to make a meaningful impact.
Key Responsibilities
• Client Outreach: Proactively engage with prospective clients over the phone to discuss their needs and explain our legal services.
• Lead Management: Manage and follow up on incoming leads, ensuring timely communication and thorough documentation.
• Client Intake: Oversee the intake process for new clients, ensuring accurate documentation and gathering all required information.
• Relationship Building: Build strong rapport with clients, fostering trust and understanding to ensure a positive experience.
• Sales Pipeline: Maintain and update the sales pipeline and tracking progress.
• Client Follow-Up: Follow up with potential clients who have expressed interest, providing additional information and addressing concerns.
• Documentation Assistance: Work with prospective clients to collect required documentation for their case, ensuring all materials are accurate and submitted on time.
What We're Looking For
We're seeking a results-driven professional who thrives on connecting with people, excels in a fast-paced environment, and is committed to helping clients navigate their legal needs. If you find joy in assisting and connecting with individuals over the phone, this is the perfect fit for you. It's important to note that this role focuses on providing indispensable support within the legal field, not on practicing law.
Qualifications
Required:
- Associate's degree or equivalent professional experience.
- At least 2 years of customer service experience.
Preferred:
- At least 2 years of sales experience with a proven track record of meeting or exceeding targets.
- Strong communication and negotiation skills.
Physical Requirements
• Prolonged periods of sitting at a desk.
• Ability to use a headset or phone for extended periods.
Compensation and Benefits
Base Salary: $50,000 annually.
Commission Structure:
- Up to $20,000 per marketing cycle for reaching conversion percentage and goal.
- Lucrative Incentive Bonuses: $100 per qualifying required documentation from prospective clients in a timely manner.
- Bonuses received monthly and annually.
Benefits: Company-Covered Health Insurance (including Vision and Dental), Gym Reimbursement, Tuition Reimbursement, Childcare Assistance, Simple IRA Retirement, PTO, and Charitable Contribution Matching.
This role is perfect for someone who:
• Is motivated by hitting and exceeding quotas.
• Enjoys talking to people and building trust over the phone.
• Thrives in a fast-paced, goal-oriented environment.
• Wants to support clients through their legal journey without practicing law.
Equal Opportunity Employer: This firm is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, sexual orientation, gender identity, age, disability, marital status, veteran status, or any other status protected by applicable law.