Join Our Team: Entry Level Customer Service Assistant Are you passionate about helping people and providing exceptional customer experiences? Style Netbox is looking for a motivated and friendly Entry Level Customer Service Assistant to join our team in Sandy Springs, GA.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll be the first point of contact for our clients, providing them with assistance and support throughout their journey with us. This role is perfect for someone who is eager to learn, grow, and develop skills in customer service and communication.
Responsibilities: - Assist clients via phone, email, and chat with inquiries, requests, and concerns.
- Provide accurate information about our services and guide clients through processes.
- Ensure customer satisfaction by addressing and resolving issues in a timely manner.
- Update customer records and maintain accurate service logs.
- Collaborate with other teams to ensure seamless service delivery.
- Handle product or service returns, exchanges, and complaints with professionalism.
- Maintain a positive and friendly attitude with clients to foster long-term relationships.
Qualifications: - High school diploma or equivalent required.
- Previous customer service experience is a plus but not required.
- Strong communication skills, both written and verbal.
- Ability to multitask and handle multiple customer inquiries simultaneously.
- Strong problem-solving skills and attention to detail.
- Positive attitude, professional demeanor, and eagerness to assist others.
- Ability to work well both independently and as part of a team.
Benefits: - Competitive hourly wage: $16 - $19 per hour.
- Monday to Friday schedule with 8-hour workdays, promoting a healthy work-life balance.
- Opportunity to grow within the company and expand your career in customer service.
- A supportive and collaborative work environment where your contributions are valued.
- Access to training and development resources to enhance your skills.
If you're passionate about delivering excellent service and want to build your career in customer support, apply now to become an Entry Level Customer Service Assistant at Style Netbox.
Location: Sandy Springs, GA