About the job Entry Level Customer Service Assistant
About job: We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team.
Pay range: $20.25 - $32.00 hourly
Job: Full time
On-site
Responsibilities: - Respond to customer calls and emails and answer questions about products and services
- Process orders and ensure they are fulfilled
- Handle customer complaints or concerns
- Log all contacts in our customer database system accurately
- Perform general administrative tasks, such and copying and filing
- Generate monthly, quarterly, and annual reports for management
Requirements:
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Bonus Points: - Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account