Job Description
Job Description: We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for customers, ensuring a positive experience with every interaction. You will assist customers by addressing inquiries, resolving issues, and providing high-quality service. If you have a passion for helping people and a desire to learn, this is an excellent opportunity to grow in a customer service role.
Responsibilities: - Provide excellent customer service to clients through various communication channels (phone, email, in-person).
- Address customer inquiries, complaints, and requests in a professional and timely manner.
- Assist with product information, order processing, and returns.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer satisfaction.
- Continuously strive to meet and exceed customer service goals.
Qualifications: Qualifications
Qualifications: - High school diploma or equivalent; additional education or training in customer service is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Basic computer skills (Microsoft Office, CRM systems).
- Positive attitude and willingness to learn.
Additional Information
Benefits: - Competitive salary.
- Opportunities for career growth and advancement.
- Paid training and professional development.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- Friendly and supportive work environment.