About Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.
Job Description: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an exciting opportunity for individuals looking to kick-start their career in customer service and gain valuable experience in a fast-paced environment. As part of our team, you will be the point of contact for our valued customers, helping them with their inquiries and ensuring a high level of satisfaction through consistent and effective communication.
Pay Range: $800 - $1150 weekly
Responsibilities include: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, troubleshooting, and order status updates.
- Document customer interactions and maintain accurate records in the system.
- Provide solutions to customer issues, ensuring their concerns are resolved satisfactorily.
- Collaborate with team members and other departments to enhance the customer experience.
- Participate in training and professional development activities to improve customer service skills.
Qualifications - High school diploma or equivalent; additional education in customer service or related fields is a plus.
- Strong verbal and written communication skills with a customer-oriented approach.
- Ability to work effectively in a team environment and independently.
- Proficiency in basic computer skills, including Microsoft Office Suite and CRM software.
- Strong problem-solving skills and the ability to think on your feet.
- Excellent organizational skills and attention to detail.
Benefits: - Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off (PTO) and holidays
- Professional development opportunities
- Employee wellness programs
- Flexible work schedule options