Entry Level Customer Service Agent

Dallas, Texas

Vista Sotheby
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Job Title: Entry-Level Customer Service Assistant
Location: Dallas, TX
Job Type: Full-Time
Reports To: Customer Service Manager

Job Summary:

We are seeking a friendly, detail-oriented, and motivated individual to join our team as an Entry-Level Customer Service Assistant. This role is ideal for someone who is passionate about helping others, enjoys solving problems, and is looking to build a career in customer service. You will be the first point of contact for customers, providing support and ensuring a positive experience.

Key Responsibilities:
  • Greet and assist customers in a professional and courteous manner
  • Respond to customer inquiries via phone, email, and chat
  • Process orders, returns, and exchanges
  • Resolve customer complaints or escalate to appropriate departments
  • Maintain accurate records of customer interactions
  • Provide product/service information to assist customers in making decisions
  • Follow up with customers to ensure satisfaction
  • Support administrative tasks as needed
Qualifications:
  • High school diploma or equivalent required
  • Excellent verbal and written communication skills
  • Basic computer skills and ability to learn new software quickly
  • Patience, empathy, and a positive attitude
Date Posted: 07 June 2025
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