We are seeking motivated and customer-focused individuals to join our team as Entry-Level Client Support Representatives. This is a fantastic opportunity for individuals who are eager to build a career in sales, develop strong communication skills, and provide exceptional service to our valued customers.
As an Entry-Level Client Support Representative, you will serve as a direct point of contact for customers, assisting them with their telecommunications needs, educating them on AT&T's products and services, and helping them make informed decisions. This role offers growth opportunities within a collaborative, team-oriented environment.
Entry Level Client Support Representative Responsibilities: - Engage with customers face-to-face to understand their telecommunications needs and provide personalized solutions.
- Educate customers about the latest AT&T products, services, and promotions to help them make informed purchasing decisions.
- Maintain a professional and friendly demeanor while providing exceptional customer service.
- Assist with product recommendations, troubleshooting, and addressing customer inquiries in a timely and effective manner.
- Collaborate with the sales team to ensure customers receive top-tier service and follow-up support.
- Achieve personal and team sales goals while ensuring a positive customer experience.
- Stay up-to-date with product knowledge and AT&T's offerings to provide accurate information to customers.
Entry Level Client Support Representative Qualifications: - No prior experience required; full training will be provided.
- Strong interpersonal and communication skills with a passion for helping others.
- Professional and friendly attitude with the ability to build rapport with customers.
- Ability to work effectively both independently and within a team environment.
- Self-motivated with a strong desire to learn and grow within the company.
- Comfortable working in a face-to-face sales environment.
- High school diploma or GED required; a degree in Business, Communications, or a related field is a plus.
- Must be reliable, punctual, and ready to contribute to the success of the team.