Join the Team at Sands Chevrolet in Glendale. Position: Service Department Administrative Assistant
Location: Glendale, AZ
Are you organized, detail-oriented, and customer-focused? Sands Chevrolet in Glendale is hiring a
Service Department Administrative Assistant to join our team. We've been proudly serving our community for over 90 years, and we're looking for someone to help us continue providing top-notch service to our valued customers.
What You'll Do: Reconcile Payments and Maintain Records - Match payments to repair orders and log details in Excel.
- Verify totals and ensure all charge payments are authorized.
- Submit payments to fleet companies, extended warranty providers, and insurance carriers using online portals, fax, email, and phone.
- Balance a cash drawer daily and ensure all credit card receipts match corresponding repair orders.
Organize and File Documents - Staple and file service paperwork in the correct order.
Manage the Loaner Car Fleet - Take full responsibility for managing a fleet of 25-30 vehicles.
- Ensure vehicles are retired and replaced according to mileage and time limits.
- Conduct a detailed walk around of every loaner vehicle with customers before they leave, documenting all existing damages.
- Review all disclaimers and inform customers of potential charges for fuel, damages, smoking, and pet hair.
- Use OnTrack loaner car software to create and print loaner car agreements.
Provide Excellent Customer Support - Keep the coffee station stocked and the waiting area welcoming throughout the day.
- Interact with customers regarding the status of their vehicle being repaired.
- Work directly with service advisors and the management staff to expedite administrative tasks
What You Bring: No Automotive Experience Necessary. Strong attention to detail and organizational skills.
Basic computer skills required.
Friendly and customer-focused attitude.
Ability to work effectively in a fast-paced environment.
Must be available to work some Saturdays and evenings, with shifts ending as late as 6:30 PM. Why Join Sands Chevrolet? - Growth Opportunities: Qualified candidates have the potential to grow within our company in administrative, technical, and non-technical positions.
- Long-Term Career Path: We offer a stable, rewarding career in an industry that is always busy and thriving.
- Schedule and Benefits:
- Paid holidays and vacation.
- Paid sick time.
- No Sunday or late-night schedules.
- Family-owned and operated for over 90 years.
- Competitive pay and supportive team environment.
Ready to Apply? Click the link in this add to apply. You can also send your resume to . Feel free to apply in person at Sands Chevrolet in Glendale.
Questions? Call us at .
Don't wait-start your journey with Sands Chevrolet today.