At Ignited Principles , Inc., we operate as a robust firm, focused on improving sales performance and fostering leadership development within the telecommunications arena. We are dedicated to achieving peak performance and fostering a culture of continuous professional growth. As we expand our Newington team to support the Frontier Communications - Retail campaign, we are seeking a motivated and customer-focused Entry Level Account Manager to join our high-performing group. We are looking for someone who can build strong relationships with Frontier Communications customers and contribute to our ongoing success.
We seek a proactive and results-oriented Entry Level Account Manager, eager to cultivate and manage relationships with Frontier Communications customers. As an Entry Level Account Manager, you will be instrumental in maintaining customer satisfaction and fostering account growth, supporting our dedication to excellence. This position provides a fantastic opportunity to launch your account management career within a growing organization focused on providing exceptional results for Frontier Communications in the Newington area.
Entry Level Account Manager Responsibilities:
- Serve as the primary point of contact for assigned Frontier Communications accounts in the Newington area, developing and maintaining strong relationships with key decision-makers.
- Proactively engage with Frontier Communications customers to understand their evolving needs and identify opportunities to expand service offerings and increase account revenue.
- Collaborate with internal teams, including sales, operations, and technical support, to ensure seamless service delivery and resolve any customer issues or concerns promptly and effectively.
- Prepare and deliver compelling presentations and proposals to Frontier Communications clients, effectively communicating the value proposition of our services and solutions.
- Monitor account performance, track key metrics, and provide regular updates to Frontier Communications clients, identifying areas for improvement and implementing strategies to optimize account growth.
- Accurately document all account activities, customer interactions, and sales opportunities in our CRM system, maintaining data integrity and providing valuable insights for future account management strategies.
- Stay up-to-date on Frontier Communications' products, services, and industry trends, enabling you to provide informed recommendations and solutions to your assigned accounts.
- Identify and pursue opportunities to upsell and cross-sell Frontier Communications services to existing accounts, maximizing revenue potential and strengthening customer relationships.
Entry Level Account Manager Qualifications:
- High School diploma or equivalent; Bachelor's degree in business, marketing, or a related field is preferred.
- Entry-level experience in account management, sales, or customer service, with a strong interest in developing a career in the telecommunications industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with Frontier Communications clients at all levels.
- Strong organizational and time management skills, with the ability to manage multiple accounts, prioritize tasks, and meet deadlines effectively.
- Proficiency in using CRM software, Microsoft Office Suite, and other account management tools, with the ability to track and manage account activities efficiently.
- Results-oriented and driven to achieve account growth targets, with a proactive approach to identifying and pursuing new opportunities within assigned accounts.
- Strong problem-solving and analytical skills, with the ability to assess customer needs, identify solutions, and address any account-related issues or concerns.
- A positive attitude, a customer-centric approach, and a genuine desire to provide exceptional service and build long-term relationships with Frontier Communications clients.
Ready to launch your account management career in Newington? Join Ignited Principles, Inc. as an Entry Level Account Manager and be a part of our growing team. Apply now.