Enterprise Change & Project Management Business Manager

Change and Project Management Operations Manager
The Change and Project Management Operations Manager is responsible for assisting the Director, Enterprise Change and Project Management with running the daily business operations of the team and plays a key role in crafting strategies and researching best in class practices to ensure the business runs effectively and efficiently. Some of the functions this role will lead
include:

Position Responsibilities:
Designing, analyzing, and reporting on workforce utilization and resource allocation.
Developing and reporting on Key Performance Indicators (KPI) and other metrics both for internal use to manage the team as well as reporting to senior leadership.
Leading the communication strategy and messaging to educate and inform key stakeholders on Project and Change Mgt activities and outcomes.
Reviews, provides recommendations, and oversees all vendors and managed service providers for Change and Project Mgt department partnering with Procurement.
Advises on current business operations as well as future trends that are relevant to the team's goals and evolving needs.
Partners with Finance on managing all aspects of financial management, including the budget process and the project financials.

Position Qualifications
4 Yr/Bachelor Degree or 4 years of relevant experience Required
8 years Change and/or Project Management Experience
8 years Demonstrated ability to prioritize multiple requests and obligations to facilitate a smooth, organized workflow, while achieving committed results on time
5 years Professional experience creating and executing strategic initiatives
5 years Excellent writing and verbal communication skills. Ability to engage with senior stakeholders internal and external and to communicate complex topics into easy-to-understand messages
5 years Creating, managing and reporting on key performance metrics
Experience in banking, capital markets, or financial services organizations in a regulatory environment preferred
Project Management Professional (PMP) Preferred

Work Best Category:
Category C - Days in the office will either be designated days or will vary week to week from 2-5 days

Hours:
8:00am - 5:00pm Monday - Friday. This position offers a hybrid work model that includes onsite and remote days as determined by the manager.

Salary:
To Be Determined Based on Individual Experience

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.