Enterprise Applications Manager or Enterprise Programmer/Analyst

Grand Rapids, Michigan

Grand Rapids Community College
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GRCC is looking for a either an Enterprise Applications Manager or Programmer/Analyst at a senior, mid, or associate level. The skill level, experience, desire for management, and other qualifications will determine the position offered.

The Enterprise Applications Manager (Manager) isthe team lead of our PeopleSoft ERP developers and business analysts. This role is pivotal in managing the development, implementation, and support of our enterprise systems, ensuring they meet the evolving needs of our organization. The ideal candidate will have a strong background in application development, ERP systems, and team leadership. They will be responsible for overseeing project timelines, deliverables, and scope, ensuring successful and timely completion of all development projects. Additionally, they will provide strategic guidance, foster a collaborative team environment, and drive continuous improvement in our development processes. Key responsibilities include leading and mentoring the development team, managing large-scale projects, collaborating with cross-functional teams, and ensuring high-quality documentation and code standards. The candidate will also assist in the development of application needs inside the ERP.

The Senior Enterprise Programmer/Analyst (Senior Level) is a lead position in the classification of Enterprise Programmer/ Analysts and will perform all duties of an Associate and Enterprise Programmer/Analyst. The Senior Enterprise Programmer/Analyst performs the most complex activities within the scope of the IT Administrative Enterprise Application's department. This position requires specialization in several overlapping technical areas and/or assumes primary responsibility and oversight of at least one business critical system that is essential to the daily operations of the institution (e.g. PeopleSoft Campus Solutions, Human Resources, Finance, Enterprise Content Management System, Access Control, etc.) ensuring the continuous availability, functionality, security, and integrity of those systems.

The Enterprise Programmer/Analyst (Mid Level) is responsible for designing, developing, and maintaining PeopleSoft applications (Campus Solutions, Human Capital Management, and Finance). The incumbent analyzes business processes and translates them into technical solutions within the PeopleSoft platform. These professionals collaborate with cross-functional teams to understand user requirements and configure or customize PeopleSoft modules accordingly. Additionally, they provide ongoing support, troubleshooting, and enhancements to ensure the effective operation of PeopleSoft systems.

The Associate Enterprise Programmer/Analyst (Associate level ) position works with Administrative Enterprise Applications staff to provide front end system support for ERP applications, Peoplesoft (Campus Solutions, Human Capital Management, and Finance) and other ancillary systems as assigned. This is an entry-level programmer/analyst position in which the individual assists in the development and maintenance of PeopleSoft applications within an enterprise setting. The incumbent works with more experienced team members to understand and analyze business processes and translate them into technical solutions within the PeopleSoft platform. This position contributes to the configuration or customization of PeopleSoft modules and provides support to cross-functional teams to meet user requirements. The position offers the opportunity to learn enterprise-level software analysis and new programming skills.

Requisition ID: 886
Department: Enterprise Applications
Employee Group: Professional, Management, and Administration
Schedule: 40 hours/52 weeks
Compensation:
•   Manager Level: TM3 - $82,626 annually
•   Senior Level: TP5 - $73,445 annually
•   Mid Level: TP4 - $65,284 annually
•   Associate Level: TP3 - $59,240 annually Benefits: Full Time
Reports to: Director of Administrative Enterprise Applications
Posting Opens: 04/04/2025
Posting Closes: Open until filled

ESSENTIAL FUNCTIONS

Note: Although the essential job functions are similar for each position, however the degree to which these duties are met varies based on the position assigned with more of a leadership position required of more senior staff.

Manager
•  Lead and manage a team of PeopleSoft developers and business analysts, ensuring effective execution of development tasks and fostering a collaborative, high-performance environment.
•  Provide ongoing support and guidance to team members, ensuring personal growth and professional development.
•  Manage team performance, conduct performance evaluations, and drive continuous improvement.
•  Provide mentorship to staff and colleagues instilling a positive environment and learning and growth mindset.
•  Serve as a strategic advisor to the Director of Administrative Enterprise Applications as it pertains to design decisions involving project management and business resources.
•  Take ownership of project timelines, deliverables, and scope, ensuring successful and timely completion of all PeopleSoft development projects.
•  Develop and maintain detailed project plans, including resource allocation, scheduling, and risk management.
•  Prioritize tasks based on business needs and project requirements, ensuring optimal resource utilization.
•  Ensure projects stay on track, identifying and mitigating risks or delays, and providing regular status updates to stakeholders.
•  Coordinate cross-functional teams, ensuring alignment and timely communication on project progress.
•  Ensure high-quality documentation for all development processes and outcomes.
•  Provide guidance in complex problem-solving situations and participate in discussions with internal staff and outside vendors and consultants as required.
•  Assist in the development of Request for Proposals (RFPs) for PeopleSoft system enhancements, third-party applications, and integrations, ensuring that requirements are clearly defined and aligned with business needs.
•  Collaborate with procurement and finance teams to review vendor proposals, evaluate bids, and assist in selecting the appropriate solutions and vendors.
•  Support the purchasing process by helping to assess the financial and technical implications of purchasing decisions, ensuring alignment with project budgets and organizational goals.
•  Maintain relationships with vendors and assist in contract negotiations and ensuring that vendor solutions meet expectations.
•  Ensure all purchasing activities comply with internal controls and GRCC's policies.
•  Work in cooperation with functional and technical team members in order to globally deploy software and their resolutions, as well as ensure that systems are streamlined to run efficiently and effectively.
•  Assist with the reapplication of custom code modifications following system upgrades, ensuring compatibility with the latest PeopleSoft versions and system functionality.
•  Collaborate with testing teams to define test cases, manage the execution of tests, and track defects or issues through to resolution.
•  Lead and support functional, regression, and integration testing efforts to validate code functionality and ensure optimal system performance.
•  Maintain high standards of quality assurance by ensuring code updates meet functional specifications and technical requirements.
•  Develop bolt-on systems for product functionality not currently available.
•  Establish change control processes and provide direction to Administrative Enterprise Applications staff as to the successful use of those processes.
•  Work closely with business stakeholders, functional teams (HR, Finance, IT, etc.), and external vendors to understand requirements and ensure that technical solutions meet business needs.
•  Ensure effective communication between development teams, leadership, and business units, maintaining alignment on project progress and expectations.
•  Facilitate regular meetings and discussions to drive collaboration, problem-solving, and decision-making.
•  Suggest recommendations for change in policies, practices, and processes where technology is involved and has a direct impact on the organization.
•  Continuously evaluate and recommend improvements to the development process, project management practices, and overall team workflows.
•  Encourage the adoption of industry best practices in development, testing, and project management.
•  Ensure all development work adheres to established coding standards, quality controls, and security policies.
•  Implement privacy and security safeguards in order to comply with federal, state, and local law as well as institutional policies and regulations pertaining to records management and personally identifiable information (PII).
•  Establish protocols and monitoring to limit loss of data and protect data from unauthorized access.
•  Maintain confidentiality and comply with FERPA, HIPAA, GRCC Policies, and related standards.
•  Create and administer new and existing ERP integrations.
•  Provide support for migrations, updates, fixes and issues outside of regular business hours as needed.
•  Configure the PeopleSoft Interaction Hub portal providing self-service content to the college community.
•  Actively collaborate/facilitate/participate in the integrations of 3rd party systems with PeopleSoft.
•  Develop automated business process flows within PeopleSoft AWE . click apply for full job details
Date Posted: 07 April 2025
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