Enterprise Applications Manager

Enterprise Applications Manager

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Enterprise Applications Manager

Salary

$123,120.00 - $149,664.00 Annually

Location

City of Bellingham, WA

Job Type

Full Time

Job Number

25-Enterprise App. Manager

Department

Information Technology Services

Opening Date

05/02/2025

Closing Date

5/27/2025 4:30 PM Pacific

FLSA

Exempt

Bargaining Unit

Eteam
•   Description
•   Benefits
•   Questions Nature of Work

The City of Bellingham is seeking a dynamic and visionary Enterprise Applications Manager to lead the strategic development, implementation, and continuous improvement of our enterprise application systems. This critical leadership role ensures the City's technology platforms effectively support business operations across all departments, driving innovation, efficiency, and outstanding public service.

As the Enterprise Applications Manager, you will oversee a talented team of analysts, developers, and project managers, fostering a culture of collaboration, innovation, and professional growth. You will serve as a vital link between IT services, city departments, and vendors, ensuring technology solutions align with evolving business needs and strategic priorities. This position also plays a key role in IT strategic planning, risk management, compliance, budgeting, and vendor negotiations - making a measurable impact on the future of City services.

If you are passionate about using technology to transform public services and thrive in a collaborative leadership environment, we encourage you to apply.

JOB SUMMARY:

The Enterprise Applications Manager provides strategic leadership and oversight for the City's enterprise applications systems, ensuring effective utilization of technology to support and enhance business operations across all departments. Responsible for the implementation, development, and continuous improvement of enterprise applications, aligning technology solutions with organizational goals. Collaborates with business system owners, IT divisions, and vendors to ensure applications meet evolving business needs, while also contributing to IT strategic planning and future growth initiatives. Oversees the full lifecycle of applications management, from configuration and enhancement to risk mitigation and compliance with security and regulatory standards.

Provides supervision and direction to the Application Division staff fostering a culture of innovation, collaboration, and professional growth. Oversees project portfolio management; coordinates resources, timelines, and budgets to ensure successful delivery of application-related initiatives. Participates in IT leadership and technical teams, driving improvements in city-wide technology standards, policies, and operations. Responsible for vendor and stakeholder management, contract negotiations, and budget oversight, ensuring optimal use of resources while maintaining high quality service. Keeps current with emerging technologies and municipal trends to guide continuous evolution of the City's enterprise application systems.

SALARY AND BENEFITS INFORMATION:

The current full salary range for this position is $10,260/month - $12,472/month. Employees receive step increases annually in accordance with the E-Team Handbook and City policy.

Research has demonstrated that salary negotiation can further inequality due to bias across gender and race. To prevent negotiation bias, the City places new employees within the published salary range based on qualifications and professional experience as listed on the application material, in accordance with City policy. This is in line with the City's commitment to accessibility, diversity, equity, and inclusion. Candidates who exceed the minimum experience requirements shall be given credit for advanced step placement at the rate of one additional pay step for each two full years of directly related or equivalent professional experience beyond the minimum requirements. Candidates who meet minimum qualifications or have experience that is not directly related or in a lower-level position will be placed at step one in the salary range. For positions that require a bachelor's degree, one additional step may be granted for applicants with a master's degree in a related field when the master's degree is not required to meet minimum qualifications. The City's HR Department regularly evaluates minimum qualifications to provide equitable employment opportunities.

For internal candidates, placement within the range is based on City Pay Placement Procedures.

At the City of Bellingham, we offer a comprehensive benefits package that helps you thrive in both your career and personal life. Join our team and enjoy peace of mind knowing that you and your loved ones are well cared for. Here's a closer look at the outstanding benefits that come with being part of our team. You can find more details on our employment benefits page and labor agreements page.
•   13.33 hours of vacation leave per month, with increased accrual over time
•   12 paid holidays + 1 floating holiday per year
•   40 hours of sick leave upon hire + 8 hours accrued monthly
•   Medical, dental, and vision insurance for employees and their families
•   Life insurance and long-term disability coverage
•   Flexible spending accounts and medical insurance opt-out program
•   Access to an Employee Assistance Program (EAP)
•   Washington State Retirement plan (DRS) for retirement security
•   Optional 457 deferred compensation savings plan and 401(a) Retirement Savings Plan with employer match Leave accruals are based on 1.0 FTE, accruals are pro-rated if part-time and require employees to be in paid status at least 120 hours/month.

Closing Date/Time: Tues. 5/27/25 4:30 PM Pacific Time

ESSENTIAL FUNCTIONS OF THE JOB:
•   Provides strategic leadership and oversight of the City's applications systems promoting effective utilization and continuous enhancement of business solutions. Manages implementation, development, and services delivery of enterprise systems including strategic planning, coordination, prioritization, and goal setting. Collaborates with business system owners and leaders to understand business needs and translate them into actionable technology solutions. Serves as a liaison between IT divisions, City departments, and vendors to ensure applications meet business requirements and objectives. Assists with developing future growth plans, IT strategic plans and service level agreements, providing vision and justification for new technology advancements.
•   Oversees and coordinates the lifecycle, configuration and enhancement of all City enterprise application systems and other business-critical systems. Works closely and collaborates with IT Systems Analysts, other City Departments Business Systems Analysts and stakeholders to identify and prioritize enhancements that improve efficiency, functionality, and performance. Facilitates and encourages continuous process improvements related to both technology and business function enhancements. Utilizes feedback mechanisms and analytics to evaluate the success of enhancements and guide future changes.
•   Manages the Applications Division team which consists of analysts, project managers and developers. Provides leadership, mentorship, and professional development fostering a culture of innovation, teamwork, trust, respect, collaboration and excellence. Plans, organizes, coordinates, assigns, and evaluates work and ensures timely completion of duties. Conducts weekly 1:1 meetings with direct reports checking on work balance, goals and accomplishments. Conducts annual performance evaluations on assigned staff. Provides coaching and corrective action in consultation with the ITSD Director and Human Resources as needed.
•   In coordination with and in support of the ITSD Director, manages requests for departmental systems, enterprise system upgrades and enhancements. Leads project portfolio management and prioritization process for the department. Oversees scheduling and resource allocation of Applications Division projects, upgrades and patches with other IT divisions and department staff. Coordinates communication on system and project status with other City departments.
•   Assist with budget preparation including forecasting staffing, equipment, and project needs. Collaborates with the IT Leadership Team and department management to prepare and oversee capital requests for enterprise system implementations and enhancements. Monitors and manages the approved budget; monitors expenditures, and recommends adjustments as needed. Sets improvement priorities based on budget and presents recommendations to the Systems Steering Committee. Manages and monitors software contracts and Computer Infrastructure Improvement Fund (CIRF) expenditures, proactively identifying necessary budget adjustments based on contract changes.
•   Manages relationships with third-party vendors, ensuring they meet contractual obligations and deliver high-quality services. Negotiates contracts, service level agreements (SLAs), and licensing agreements. Communicates effectively with stakeholders at all levels, keeping them informed of project progress and any potential issues.
•   Reviews project requests for the Applications Division . click apply for full job details