Title: Enterprise Application Advisor
Location: Houston, TX
Petroplan is working with an energy company looking for an Enterprise Application Advisor focused on engineering.
Position Overview: The Enterprise Applications Advisor should have experience in Oil & Gas industry or a high-risk industrial environment managing enterprise applications, plant systems applications and safety management systems.
Responsibilities:
• Configure, Maintain and administer enterprise applications to meet business requirements.
• Access Management: Manage user roles and permissions. Administer security settings and restrictions across all applications to ensure data integrity and confidentiality.
• Configure and customize applications to meet business requirements ensuring the systems are aligned with policies and industry standards.
• Provide technical support to users by troubleshooting and resolving issues.
• Collaborate with software vendors to plan and execute upgrades and patches and execution of new modules.
• Develop User guides and SOPs that effectively feeds training and change management activities.
• Support periodic User access reviews and internal audits.
• Partner with Business users to identify gaps and continuously contribute towards process optimization.
• Address production issues via ITSM tool, resolving Incidents, Service tickets and general enquiries raised by users.
• Perform Unit testing & support User Acceptance testing to ensure the solution meets business requirement.
• Partner with multiple business units in a service provider environment of continuous change and support
• Support integration between applications with other internal and external applications.
• Participate in application projects and change intakes including requirement gathering, planning and execution.
• Coordinate with Business to document needs and translate them into system functionalities.
• Aptitude for taking on responsibilities outside the core competency.
• Liaison with vendors on application version enhancements, patches, etc. and ensure compliance to Venture Global patching policies.
• Write application specific Administration SOPs.
• Provide technical insights and recommendations to ensure that applications are scalable across facilities, maintainable, and aligned with the organization's long-term goals.
• Be a self-starter, and thrive in a fast-paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships.
• Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment.
• Exhibit strong security and confidentiality practices with systems that handle sensitive data.
• Create and maintain comprehensive documentation of application architectures, configurations, and processes.
• Perform other tasks as assigned.
Qualifications:- Bachelor's degree in computer science, Information Systems, or a related field. Equivalent work experience will be considered
- 5-7 years of relevant experience managing, configuring and administering industry related software applications.
- Oil and Gas or or a high-risk industrial environment is preferred