Enrollment Services Administrative Specialist Sr

Salary: $22.00 - $27.28 Hourly
Location : Flagstaff (Lone Tree Campus), AZ
Job Type: Full-Time
Job Number: 078-25
Division: Registration and Enrollment Services
Opening Date: 05/01/2025
FLSA: Non-Exempt
Summary: Under the supervision of the Dean of Enrollment & Student Financial Services, the Enrollment Services Administrative Assistant Specialist Sr. provides administrative and technical support to the Dean while also assisting with day-to-day operations in Admissions and Registration. This role involves engaging with students, faculty, staff, and the public, ensuring a seamless and supportive student experience. This is a full-time, 12-month, benefit-eligible position.Open until Filled - First Application Review: May 15, 2025

Position Summary

Under the supervision of the Dean of Enrollment & Student Financial Services, the Enrollment Services Administrative Assistant Specialist Sr. provides administrative and technical support to the Dean while also assisting with day-to-day operations in Admissions and Registration. This role involves engaging with students, faculty, staff, and the public, ensuring a seamless and supportive student experience. This is a full-time, 12-month, benefit-eligible position.
Open until Filled - First Application Review: May 15, 2025

Salary & Benefits:

• Anticipated Hiring Range: $22.00 - $27.28/hour - depending on education and experience
• Full Salary Range: $22.00 - $32.56/hour - depending on education and experience
• Cafeteria Plan: In addition to the base compensation, benefits-eligible employees receive an extra $5,640 per year to put toward benefit costs or to be used as additional take-home pay
• Paid Holidays: 21 (including a full week off between Christmas and New Year's Day and over Spring Break)
• Vacation & Sick Leave: Approximately 17 paid vacation days & 9 paid sick leave days accrued annually
• Health Insurance and Other Coverage: see

Coconino Community College Diversity Statement

Coconino Community College recognizes and respects diversity and the value it brings to our communities. We appreciate and welcome cultures, identities, beliefs, experiences and all that makes us unique. CCC champions and takes action to build an inclusive work and learning environment. We are allies and advocates, navigating respectful dialogue about our shared humanity.
Essential Duties and Responsibilities

Admission and Registration

• Assist with Front-facing customer service via phone, email, and in-person with any questions regarding registration and/or admission to the college.
• Assist the department with managing official student records, course schedules, registration, official and unofficial transcripts, grade petitions, degree audits, distance education, dual credit enrollment, graduation process, and monitoring academic guidelines while maintaining FERPA guidelines in an electronic depository as needed.
• Monitor student progress using Degree Works and assist with fulfilling graduation requirements toward completion throughout: admission, program change, graduation application, and credential awarding.
• Serve as the lead role in managing Degree Works functions including scribing, training, academic pathways, and maintenance of the system.
• Provide support to the Commencement Committee and participate in the annual ceremony, serve as backup to provide to graduation attendees and program listings, and assist with diploma creation, printing, and distribution to students as needed.
• Serves as a backup to assist with incoming transcript evaluations and program applicability, aid in processing course waivers/substitutions to ensure compliance with college, state, and federal policy.

Administrative Support

• Provide comprehensive administrative support to the Dean by managing the calendar, coordinating appointments and meetings, and overseeing travel arrangements, including processing travel requests and claims.
• Draft, proofread, and finalize various documents, such as forms, letters, meeting minutes, agendas, memos, and other correspondence.
• Maintain accurate records in the Banner system, including data collection, record maintenance, and data entry for departmental services.
• Oversee and track the departmental budget and expenses, including monitoring purchasing card transactions.
• Coordinate and assist with departmental meetings, ensuring timely follow-up on pending items and facilitating effective cross-departmental communication.

Customer Service and Collaboration:

• Protect student privacy according to FERPA regulations; be a FERPA ambassador for the college.
• Values and respects student diversity in a professional manner at all times.
• Supports a positive workplace environment.
• Participate in college-wide committees and functions as workload allows.

Performs other duties as assigned
Knowledge, Skills and Abilities

Knowledge of policies, procedures, rules and regulations governing college admissions, residency classification, student privacy, curriculum, and academic credential awarding. Knowledge of relational databases and data integrity. Skilled in creative problem solving and analytical thinking. Ability to work autonomously; think critically and perform multiple tasks accurately and quickly while maintaining attention to detail. Ability to communicate effectively in verbal and written formats.
Minimum Qualifications

Bachelor's degree and 1 year of experience in directly related functions; or 5 years of progressively responsible experience in directly related functions; or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job and/or approved by the Human Resources department.
Preferred
Experience working in post-secondary institutions (specifically at the community college level) in a Registrar's Office or Enrollment Services Office. Experience working with a student information system (Banner, Colleague, PeopleSoft, etc.) and with degree audit software (e.g., Degree Works). Demonstrated ability in critical decision making and problem solving. Must be detail oriented and have a concern for data integrity.
Coconino Community College strives to provide our employees with the best benefit options. We know that benefit considerations are extremely important when making your decision on the next step in your career path.

Here are some of the unique benefit opportunities you can take advantage of at CCC: Arizona State Retirement System- 100% employer matching beginning on your first day. Cafeteria benefit allowance, medical, wellness program and clinic, dental, vision, life insurance, voluntary short-term disability and CCC tuition reimbursement. An extremely generous Paid Time Off allotment with accrued vacation and sick hours, including 21 holidays, and much more

To learn more about our full-time benefits, please visit
01

Are you able to work in a complex environment with multiple duties throughout the day, week and month supporting multiple functions at the same time? Can you work under pressure and meet deadlines and time schedules? Please explain.
02

Describe your knowledge of policies, procedures, rules and regulations governing college admissions, residency classification, student privacy, curriculum, and academic credential awarding.
03

Describe your experience working with a student information system (Banner, Colleague, PeopleSoft, etc.) and with degree audit software (e.g., Degree Works)
Required Question