Genesis10 is currently seeking an Engineering Operations - Data Center Engineering - Data Center Technician - Night with our client in their Plano, TX location. This is a 12-month contract position. This is an onsite position.
Summary:
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
As a Data Center Technician, you will be responsible for troubleshooting all console connectivity issues, server power supply related issues, and network connectivity issues. You will also be responsible for assisting L1 associate data center technicians with the installation, and troubleshooting, of new SSD's and NVME's into existing servers. You will mentor associate data center technicians and assist them with various server maintenance tasks as necessary.
This position will work directly with the client's contracted Associate Data Center Technicians and Senior Data Center Technicians who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. This position will also work with clients' full-time engineers as points of escalation.
Primary Responsibilities will include: - Perform basic hardware diagnostic and troubleshooting of servers.
- Escalating complex issues to Senior Data Center Technicians as necessary.
- Troubleshoot basic Linux OS level issues on all servers.
- Installation of new SSD's and NVME's into existing servers.
- ssist client's engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
- Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
- Resolution of manually generated tickets through cross-functional collaboration across diverse teams.
- Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
- ssist with any hardware installations that do not fall within the scope of work for quarterly organic growth.
Secondary Responsibilities will include, but not limited to: - ssisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
- Ensure client's data center house rules are being followed and immediately report any concerns to leadership.
- Ensure client's data center cleanliness, any issues with cleanliness must be reported to leadership.
Requirements:
- 4+ years in a Data Center Engineering Role.
- 4+ years network cabling experience.
- 4+ years Linux troubleshooting experience.
- 4+ years server hardware troubleshooting experience.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Preferred Qualifications: - Experience with data center infrastructure management (DCIM) tools.
- Knowledge of advanced server hardware and networking technologies.
- CompTIA A+, Server +, and/or Network + Certification.
Suggested Skills: - Communication
- Problem-solving
- Teamwork
If you have the described qualifications and are interested in this exciting opportunity, please apply. Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- ccess to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- ccess to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.