Field Service Engineer At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This is a position with grade
13
This position reports to
Service Execution Manager
Your role and responsibilities
This role involves visiting customer sites to perform breakdown repairs, servicing, planned preventative maintenance, calibration, installation, and commissioning of a wide range of ABB (Measurement & Analytics) products. It may require providing 24x7 service on a rota basis, including factory-based workshop repairs. The successful candidate will travel throughout the UK and occasionally overseas, with overnight stays. The role is based in the East of England and involves onsite work. Main stakeholders include Measurement Care Agreement holders and a broad customer base. Responsibilities include working with customers to improve operations, performing field service tasks, troubleshooting, maintaining customer relationships, supporting digital service solutions, and ensuring high health and safety standards.
Qualifications for the role
- Preferably qualified to ONC/HNC level in instrumentation, measurement control, or equivalent, or have completed a recognized apprenticeship.
- Proficient with PC and MS Office software.
- Excellent communication and interpersonal skills.
- Flexible, with good problem-solving skills.
- Experience in industries such as Water/Power Utilities, Food & Beverage, Chemical & Pharmaceutical, Oil & Gas is preferred.
- Experience with Water Analysers is advantageous but not essential.
- Valid UK driving license and passport are required.
What's in it for you?
- Empowerment to take ownership and achieve results.
- Opportunity to help customers improve efficiency and sustainability.
- Exposure to advanced Process Automation technology and impact on future developments.
More about us
ABB UK offers competitive salary, company car, 25 days annual leave plus bank holidays, pension, life assurance, flexible benefits, internal mobility, mentorship, and global project access. Recognized as a Top Employer in the UK for four consecutive years, ABB is committed to a better working environment. We provide comprehensive automation, electrical, and digital solutions across various industries, focusing on productivity, energy efficiency, sustainability, and safety. Our Measurement & Analytics Division leads in smart instrumentation and analyzers, supporting key sectors like oil and gas, chemical, water, and power, enabling industrial digital transformation and environmental sustainability.